Senior Support Engineer (VMware) (CPT)
IT – Support
Cape Town – Western Cape
ENVIRONMENT:
PROVIDE virtualisation infrastructure support as your technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will serve as the VMware Support Specialist while providing proactive analysis of system health with in-depth reporting and assisting 2nd Line Support Engineers with escalations. The ideal candidate must have Matric/Grade 12 with VCTA-DCV 2024 and 10+ years’ experience supporting Datacentre software in a senior position. Your tech tools should also include vSphere, Hyper-V, Nutanix AHV, Linux KVM, Veeam, vRealize Operations and SRM with: Storage Replication, vVols, vRep.
DUTIES:
- VMware Support Specialist.
- Proactive analysis of system health with in-depth reporting.
- Preventative maintenance.
- Architect new solutions.
- Assist with escalations from 2nd Line Support Engineers.
REQUIREMENTS:
- Matric/Grade 12.
- VCTA-DCV 2024.
- At least 10 + years’ experience supporting Datacentre software in a senior position.
- Technologies include (but not limited to) –
- Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV, Linux KVM
- SRM with: Storage Replication, vVols, vRep
- vRealize Operations
- Veeam backup and replication
ATTRIBUTES:
- Ability to identify and understand problems and find suitable solutions.
- Conscious of delivering solutions on time.
- Able to clearly articulate problems and solutions with the technical team.
- Self-managed.