Senior ITC Technician – Centurion
IT – Support
Pretoria/Centurion – Gauteng – South Africa
OVERVIEW:
A market leader in cutting-edge Telecommunications is seeking a skilled and proactive ICT Technician to join their team in Centurion. The ideal candidate will have hands-on experience with firewalls, telephony systems, and networking infrastructure. This role requires technical expertise, strong problem-solving skills, and the ability to deliver reliable support and installations for their clients.
RESPONSIBILITIES:
- Configure, install, and maintain firewalls (Sophos and FortiGate).
- Set up and manage 3CX or Yeastar phone systems.
- Configure and install Mikrotik devices.
- Troubleshoot and resolve ICT-related issues across networking, telephony, and infrastructure.
- Provide on-site and remote technical support to clients.
- Install, configure, and support networking infrastructure including cabling and switches.
- Deploy and maintain Wi-Fi solutions (Grandstream and Ubiquiti).
- Install and support CCTV systems.
- Configure and maintain access control systems (ZKTEKO).
- Document configurations, processes, and solutions for knowledge sharing.
REQUIREMENTS:
Required:
- Proven experience with firewalls, specifically Sophos and FortiGate.
- Advanced experience with 3CX or Yeastar telephony systems.
- Strong experience in Mikrotik configuration and installation.
Preferred (added advantage):
- Experience with Grandstream and Yeastar gateways (FXS, FXO, PRI).
- Experience with Wi-Fi access points (Grandstream, Ubiquiti).
- Knowledge of networking, cabling, and switching.
- Hands-on experience with CCTV systems.
- Experience with access control systems (ZKTEKO).
ATTRIBUTES:
- Strong analytical and troubleshooting skills.
- Proactive, reliable, and detail-oriented.
- Excellent communication and client-facing skills.
- Ability to work independently and as part of a team.
- Flexible and adaptable in a dynamic ICT environment.
- Commitment to continuous learning and keeping up to date with new technologies.