Senior IT Technician (CPT Onsite)

IT – Support
Cape Town – Western Cape – South Africa

ENVIRONMENT:
A provider of cutting-edge Cloud Solutions seeks a highly technical Senior IT Technician with at least 7 years’ experience including routinely handling escalations. You understand that understanding the context matters big time; that trying to look up what to click will only solve the easy problems. Applicants will also require a deep understanding of the underlying technology, and a brave thirst to dive into and conquer a new technology you don’t already know, in order to solve the difficult inherited problems.
 
REQUIREMENTS:
  • Experience, in terms of years, is a 7-year minimum, including routinely handling escalations.
  • In the interview you need to be able to intelligently discuss Cloud Infrastructure Design (and troubleshooting) at a granular level, including:
    • Firewalling
    • Networking
    • Server Setup
    • Security
 
ATTRIBUTES:
  • Curious.
  • Bravely intelligent.
  • Enjoys troubleshooting.
  • Can handle stress (happily), and the stress of others. 
  • Able to bring a certain gravitas to a high-level meeting. 

+ 27 (0) 21 741 0400