Sales Supervisor (EE) (Bloemfontein)
Media/Marketing/Sales
Bloemfontein – Free State – South Africa
ENVIRONMENT:
A customer-centric Sales Supervisor is sought by a dynamic Academic Institute for its Bloemfontein campus where you will manage a Sales team to achieve student acquisition and growth through the implementation of the Sales strategy. You will also be expected to fulfil the role of a Higher Education Consultant / Corporate Marketer. The successful incumbent must have an Undergraduate qualification in Marketing/Commerce with a minimum of 3 years work experience as a Sales or Marketing Manager including a track record of managing Sales teams of at least five Sales team members and a good understanding of Marketing essentials. Please note this is an Employment Equity position.
DUTIES:
Implementation and adoption of Value-add strategy across all markets –
- National events.
- Feedback and suggested improvements.
- Attendance, experience and follow up.
Operational function –
- Campus Level – Identify new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors).
- Corporate Marketing – new local markets.
- Fulfil the role of a Higher Education Consultant.
Management –
- Budget Management.
- Operational planning – plans, objectives, priorities, schedules, projects.
- Operational implementation and execution monitoring – control, corrective action.
Reporting –
- Problem solving and decision quality, including escalations, queries and complaints.
- Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams).
Leadership –
- Talent acquisition and onboarding.
- Individual performance – role clarity and objectives; reviews; feedback; corrective actions.
- Skill levels – training & development / coaching & mentoring.
- Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care).
- Internal and external stakeholder engagement and management / collaboration.
REQUIREMENTS:
Qualifications –
- Undergraduate qualification in Marketing or Commerce.
Experience/Skills –
- At least 3 years’ experience as a Sales or Marketing Manager.
- Track record of managing Sales teams of at least five Sales team members.
- Sound knowledge of Sales processes.
- Customer centric approach.
- Skilled in dealing with irate customers.
- Good understanding of Marketing essentials.
- Skilled in techniques on how to motivate Sales teams.
- Managing teams remotely.
- Will have to travel extensively between campuses.
- Own transport and valid Driver’s License.
- Will be expected to work over weekends and evenings from time to time.
- Higher Education industry will be advantageous.
ATTRIBUTES:
- Initiative and responsibility.
- People leadership and development.
- Relations and networking.
- Effective communication (verbal and written).
- Analysis and judgment / problem solving.
- Innovation and change.
- Systematic approach (planning and organising).
- Steadiness (emotional tenacity).
- Business development and bottom-line focus.