Safari Sales Coordinator (CPT Hybrid)
Finance/Admin ~ Media/Marketing/Sales
Cape Town – Western Cape
ENVIRONMENT:
A dynamic Travel Tech company in Durbanville seeks the exceptional communication, organisational and time-management skills of a self-driven Safari Sales Coordinator who possess general knowledge of Southern and/or East Africa. You will create itineraries in WETU for a team of Consultants, issue all travel documentation while making and confirming bookings, including the holding of flights. The ideal candidate must possess a Travel and Tourism Degree with 2+ years work experience in the Tourism industry – specifically in the inbound Safari industry with solid knowledge of African destinations, logistics and properties. You will also need 2+ years’ work experience in an Administrative/Sales Support role within the Tourism industry with proficiency in MS Office/Google Workplace.
DUTIES:
- Create itineraries in WETU for the team of Consultants.
- Issue of all travel documentation- Itineraries, Vouchers, flights, etc.
- Check availability of requested suppliers.
- Make provisional bookings, including the holding of flights.
- Confirm bookings and issue of flights.
- Ensure all dietary and special requests are noted with suppliers.
- Reconfirm all travel services for all clients due to travel.
- Assist with loading of bookings into the Reservations System.
- Assist with Invoicing.
- Assist with updating of CRM.
- Assist the Product, Marketing and Sales Team with any ad-hoc duties.
REQUIREMENTS:
Qualifications –
- Travel and Tourism Degree.
Experience/Skills –
- 2+ Years’ experience in the Tourism industry specifically in the inbound Safari industry.
- 2+ Experience in an Administrative/Sales Support role within the Tourism industry.
- Computer literate– MS Office / Google Workplace.
- Knowledge of African destinations, logistics and properties.
Advantageous –
- Tourplan and WETU system knowledge.
ATTRIBUTES:
- Superior interpersonal skills and a high level of emotional intelligence.
- Remain calm and professional under pressure.
- Driven customer service skills.
- Capable of self-management & self-actualization.
- Highly flexible with ability to work in a fast-paced and dynamic environment.
- Diligent, high degree of perseverance and attention to detail.
- Excellent problem-solving skills.
- A friendly and supportive attitude.