If you’re someone who thrives in fast-paced tech environments, knows how to balance people development with commercial pressure, and can confidently make resourcing decisions that drive results — this role is calling you.  We’re hiring a Resource & Development Manager to steer capacity planning, skills growth, and workforce strategy across a growing digital services business.

 

You’ll own the full resource lifecycle – from forecasting and hiring to onboarding, mentoring, upskilling, and redeploying talent across technical teams (with a particular focus on ServiceNow and Application Managed Services).

This includes:

 

We’re looking for someone with presence, practicality, and people-first thinking. You may not be highly technical (though fluency helps), but you get delivery, and you’re excellent at reading a room, staying calm under fire, and driving action.

✅ Assertive & decisive, with backbone in stakeholder conversations

✅ Emotionally intelligent – able to adapt tone and approach across audiences

✅ Structured and reliable – you live in Airtable/Excel/your diary

✅ Resilient under pressure – you don’t spiral when timelines do

✅ Technically conversant – enough to talk credibly to architects and engineers

✅ Supportive of growth – you make time for mentorship and career planning

✅ A boundary-setter – you protect teams from burnout while staying delivery-focused