Industrial Relations Officer (CPT)
HR
Cape Town – Western Cape – South Africa
ENVIRONMENT:
Our client, a tourism and hospitality company offering luxury accommodation, is seeking an Industrial Relations Officer to join their team. The successful candidate will be responsible for supporting managers and employees with disciplinary and Labour law matters, while ensuring full compliance with applicable legislation. Candidates should hold a relevant tertiary qualification in Human Resources, Organisational/Industrial Psychology, or People Management, with a minimum of two years’ experience in a similar role. A solid understanding of HR legislation and amendments, including the LRA, BCEA, EEA, SDA, OHSA, and COIDA, is essential, while familiarity with Sectoral Determination 6 and 14 will be advantageous. Proficiency in Microsoft Office at a minimum Level 2, particularly Word, Excel, PowerPoint, and Outlook, is also required.
DUTIES:
General
- Maintain positive relationships with the managers, team members and union representatives of the products and businesses within the Company.
- Review policies and procedures within Human Resources to keep the department relevant and innovative.
- Review contracts, policies and procedures within the company to keep the company legally compliant with regards to South African Labour Laws.
- Maintain the company culture, vision, mission and values within all team members and managers.
Statutory
- Coordinate legal matters and compliance with management and ILS.
- Advise on discipline and performance management.
- Coordination, preparation, acting as charge officer or chairing of disciplinary hearings.
- Representation of the company at the CCMA and the Labour Court.
- Maintaining Human Resources legislative compliance.
- Special projects management according to Code A and Code C practices.
- Coordination of the organisation’s restructuring process.
- Employment Equity protocol and submissions to the Department of Labour requirements.
- Overseeing WCA Protocol and claims.
- Union and bargaining council protocols.
- Annual Training Report and Skills Development Plan.
- Ensure that the grievance procedures are communicated to all staff.
- Ensure that the grievance procedures are followed by all employees within the company.
- Act as final escalation of grievances that could not be sorted out earlier in the process.
Training And Development
- Organising and administering the annual Winter School Program along with the Industrial Group HR Manager.
- Ensure that the Induction Protocol is set up and followed to a standard that give their new team members the best possible entry into the company.
- Coordinate the annual review and HR Status protocol.
- Ensure that team members understand that the importance of the personal development and career development protocol.
Financial
- Ensuring that the manplans are being adhered to.
- Remain updated with all remuneration levels and salary bands.
- Note annual inflationary adjustment.
- Note annual bonus and increase protocol.
Standards, Policies and Procedures
- Input and secondary custodianship of some master policy files in conjunction with the Group HR Manager.
- Oversee annual leave planning and schedules.
- Conduct scheduled, structured, on-site HR audits of all products and business units
Staff Wellness
- With queries regarding general HR, staff wellness and benefits.
- Assist with regards to any launches of new initiatives.
- In the absence of the Employee Relations Manager:
- Coordinating the mailboxes associated with the whistle-blower hotline and grievances.
REQUIREMENTS:
Qualification:
- Applicable Tertiary Qualification in Human Resources, Organisational /Industrial Psychology or People Management.
Experience:
- Minimum of 2 years’ experience in the same or similar position
- Familiar with all legislature and amendments with regards to Human Resources (LRA, BCEA, EEA, SDA, OHSA, COIDA)
- Familiarity with Sectoral Determination 6 and 14 advantageous
- Level 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
ATTRIBUTES:
- Communication: Listening/Probing Comprehension
- Cognition/Thinking: Problem Solving Creative and Innovative Thinking
- Interaction with others: Influencing Others, Teamwork
- Personal effectiveness: Adaptability and Flexibility, Attention to Detail/Quality, Ethics and Integrity, Tact
- Skills/Leadership: Coaching And Mentoring, Fiscal Accountability, Staff Management, Strategic Vision