Business Analyst
IT – Analyst, Data Management
Cape Town – Western Cape
ENVIRONMENT:
EFFECTIVELY manage the gathering and analysis of business requirements from users as the next Business Analyst sought by a dynamic Financial Services Group. You will be expected to negotiate and agree business requirements with the project sponsors and communicate these to the Development and QA teams, playing a key role in aiding the SPO team to manage projects. The successful incumbent must possess a suitable BA tertiary qualification with at least 5 years’ work experience with Business Analysis and Design and have Software Development Life Cycle experience, including Testing methodologies.
DUTIES:
- Analyse and design new and enhanced business processes –
- Establish and clarify user requirements and ensure that requirements are accurately specified for projects and change requests.
- Prepare requirements documentation (BRS) and ensure that they are signed-off by the relevant stakeholders.
- Ensure functional specifications are developed to support the business requirements (either developed by this person, or co-ordinate and signoff of these specifications if developed by a vendor).
- Integration with Development teams to ensure effective delivery of user requirements –
- Review and approve system design specifications.
- Ensure that the Development team delivers the solutions according to specification.
- Ensure effective testing –
- Ensure the Test team understands the full business requirement before handing over to the Test team.
- Assist the Test team when communicating with external partners and vendors.
- Ensure correct resolution for the defects raised (from opening the defect to closing it).
- Ensure that the critical business scenarios are tested to meet the specifications.
- During implementation phase of the project, ensure all PIR (post implementation review) processes are completed alongside the Project team.
- Once the project is completed, ensure that the centralised process flows are kept up-to-date and are continuously improved where necessary.
- Ensure effective facilitation of business meetings, ensuring clear decisions are taken and decisions and actions are clearly and accurately minuted.
- Provide end-to-end project co-ordination for mini projects (effective co-ordination of resources and activities to meet agreed timelines for the project).
- Provide effective leadership –
- Build effective and confident relationships with stakeholders (business, ICT and vendors).
- Continually seek opportunities to increase customer satisfaction and identify opportunities for business improvement.
- Provide clear and timeous feedback, and effectively manage business expectations.
REQUIREMENTS:
Qualifications –
- Relevant tertiary qualification in Business Analysis.
Experience/Skills –
- Minimum of 5 years Business Analysis experience.
- Software Development Life Cycle experience, including Testing methodologies.
Advantageous –
- Relevant Certification in Business Analysis.
- Experience in the Financial Services industry.
- Product knowledge of retail store cards, credit cards, loans, etc.
- An understanding of application development, database and system design.
ATTRIBUTES:
- Excellent verbal, written and facilitation communication skills.
- Deadline driven.
- Team player.
- Motivated with good interpersonal skills.
- Analytical with the ability to make good insightful decisions.
- Ability to cultivate and sustain good working relationships.
- Ability to influence appropriately.
- Attention to detail.