Sales Executive (Software Solutions) (DBN)
Media/Marketing/Sales
Durban – KwaZulu Natal – South Africa
ENVIRONMENT:
A Durban-based Financial Services company seeks a highly motivated, results-driven Sales Executive to take the brand to market, spearhead strategic marketing and sales initiatives, and drive business growth. You will develop and execute a go-to-market strategy for the company’s new debt collections software and call center solutions, lead contract negotiations while tracking and managing the sales pipeline, ensuring timely follow-ups and efficient lead conversion. The ideal candidate must possess a Bachelor’s Degree or similar qualification in Business, Sales, Marketing, or a related field with proven sales leadership experience (5+ years) in debt collections software, call center technology, or similar IT software solutions, a track record of meeting and exceeding aggressive B2B sales targets, including sales to South African municipalities and hands-on experience with CRM systems (Bitrix preferred), Lead Generation tools, and Digital Marketing techniques.
DUTIES:
Business Development & Sales Strategy –
- Develop and execute a go-to-market strategy for the company’s new debt collections software and call center solutions.
- Generate high-quality leads through networking, strategic outreach, and Digital Marketing campaigns.
- Identify and capitalize on new sales opportunities for debt recovery software within the private sector, municipalities, and financial institutions.
- Drive direct sales efforts, including cold calling, prospecting, and customer engagement.
- Build and manage a robust sales pipeline to achieve and exceed revenue targets.
Brand Awareness & Marketing Leadership –
- Lead marketing initiatives to position the company and its products as industry leaders.
- Develop and implement branding, advertising, and content strategies to support sales efforts.
- Collaborate with marketing and the leadership team to create compelling product messaging and positioning.
- Represent the company at industry events, conferences, and networking sessions to drive visibility and engagement.
Client Relationship Management –
- Develop and maintain long-term relationships with clients, ensuring customer satisfaction and retention.
- Act as a trusted advisor, helping clients maximize the value of the company’s software solutions.
- Oversee the client onboarding process, ensuring smooth implementation and adoption of solutions.
- Continuously gather market insights and customer feedback to inform future product enhancements.
Sales Administration & CRM Management –
- Maintain accurate and up-to-date sales records, reports, and client interactions in the Bitrix CRM system.
- Track and manage the sales pipeline, ensuring timely follow-ups and efficient lead conversion.
- Generate regular sales performance reports to assist in data-driven decision-making.
- Coordinate with internal teams to streamline administrative processes and ensure sales operations run efficiently.
Partnerships & Negotiation –
- Identify, negotiate, and establish strategic partnerships to expand market reach and revenue streams.
- Lead contract negotiations, ensuring mutually beneficial agreements for both clients and the company.
- Work closely with internal teams to streamline sales processes, pricing strategies, and service delivery.
REQUIREMENTS:
Qualifications –
- Bachelor’s Degree or similar qualification in Business, Sales, Marketing, or a related field.
Experience/Skills –
- Proven sales leadership experience (5+ years) in debt collections software, call center technology, or similar IT software solutions.
- Track record of meeting and exceeding aggressive B2B sales targets, including sales to South African municipalities.
- Strong understanding of debt recovery, call center operations, and digital engagement platforms.
- Experience developing and executing go-to-market strategies for new products.
- Hands-on experience with CRM systems (Bitrix preferred), Lead Generation tools, and Digital Marketing techniques.
- Experience in B2B SaaS sales, particularly in FinTech or debt collection solutions.
- Familiarity with marketing automation, LinkedIn prospecting, and industry-specific sales tools.
ATTRIBUTES:
- Self-motivated, adaptable, and able to thrive in a fast-paced, high-growth environment.
- Ability to communicate, negotiate, and engage with C-level executives (CTO, CEO, Board members).