REF # 20292
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Location:
Cape Town Northern Suburbs

Technical Writer

Enquire / Apply

ENVIRONMENT:

An innovative provider of cutting-edge tech solutions for the transport sector seeks a highly meticulous Technical Writer to join its team. Your core role will be to develop, edit and review product documentation while working closely with Software and/or Hardware Engineers & Developers to create new documentation, help write proposals and technical documents for training. You will require a BDegree in an Engineering field or other equivalent technical tertiary qualification with the proven ability to transform complex topics into user-friendly content.

 

DUTIES:

Develop comprehensive documentation that meets organisational standards.

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.

Write user-friendly content that meets the needs of the target audience which sets our users up for success.

Evaluate current content and develop innovative approaches for improvement.

Create responses and supporting documentation for RFIs, RFPs, and other qualification documents: This includes assessing the importance and strategy of the response, writing responses to technical questions, interviewing subject matter experts, as well as editing and formatting responses.

Produce and maintain product training material which includes product user guides, quick start guides, and installation manuals designed to fulfil customer requirements.

Produce and maintain product documentation which includes cut sheets / data sheets / marketing material).

 

REQUIREMENTS:

Qualifications –

Bachelor’s Degree in Engineering (or similar) – Electrical / Mechanical / Computer / Civil or other equivalent technical tertiary qualification.

 

Experience/Skills –

Technical Writing skills.

Proficient in Microsoft Office (Word / PowerPoint / Excel).

Previous experience writing documentation and procedural materials for multiple audiences (desired).

 

ATTRIBUTES:

Excellent command of English.

Strong communication skills.

Strong attention to detail.

Experience in effective time management to meet tight deadlines.

 

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

 

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence.

Tags
Degree, Permanent

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