REF # 20434

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Cape Town

Mid-level IT Manager (EE)

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A growing online retail network seeks a strategic & strong analytical Mid-level IT Manager who enjoys being hands-on to join its tightknit team where your core role will be to effectively develop, articulate, and continually evolve the company’s strategic technological direction. You will be expected to ensure the company has the best tech offering in an ever-evolving, highly competitive industry. You must possess a tertiary qualification in Computer Science/Engineering/ Operational Research or equivalent, 10 years’ experience at a highly technical level and have worked in Credit and/or Furniture Retail and/or Logistics, Project Management and strong MySQL and proficiency in at least one of the following languages, Python, HTML, CSS, Javascript. Please note this is an Employment Equity role ONLY.



Strategic Leadership –

Work with internal stakeholders and external industry experts to define tactical and strategic short, medium- and long-term plans to optimise the technical capabilities of the organisation in line with their business needs and business / cashflow constraints.

De-risk the organisation’s technical exposure and initiate business continuity and disaster recovery plans as needed based on the risk appetite of the organisation.

Act as a technical advisor to the board so that they have an accurate view of the internal and external technological landscape for current and future business sustainability and growth.

Remain up to date with the rapidly changing technological landscape.

Monitor management of all hardware, software, databases and licenses, maintenance, and projections of future needs.

Lead technology team in day-to-day operations, provide key expertise, supervise support teams, and set performance goals.


Stakeholder Management –

Continuously engage with stakeholders across the business to better understand their processes and business challenges.

Craft and propose solutions to improving the effectiveness and efficiency of their businesses by leveraging technology.


Vendor Management –

Effectively co-ordinate and manage vendors to generate maximum value for the organisation within budget constraints.

Build strong, long term relationships with vendors.

Balance concentration risk with technological agility and advancement.


Technical Tasks –

Where necessary, run whatever technical tasks need to be run to achieve the goals above where it is not feasible to use vendors or own staff, this could include tasks across the IT spectrum.



Qualifications –

Tertiary qualification in Computer Science, Operational Research, Business Management, Financial Management or Engineering.

Post-graduate Degree or a Doctorate beneficial but not essential.


Experience/Skills –

At least 10 years’ experience at a highly technical level.

Experience working in Credit and/or Furniture Retail and/or Logistics.

A strong industry knowledge of Credit and/or Financial Services.

Experience with quality assurance, or software testing environment.

Extensive Project Management skills and experience.

A strong proficiency in at least one of the following languages, Python, HTML, CSS, Javascript.

Working knowledge of MySQL.

Solid experience in BI and Reporting Tools.

Driver’s licence.



Excellent verbal and written communication skills.

Proficient in English, proficiency in Afrikaans an advantage.

Focused, patient, resilient, responsible.

Strong problem-solving skills.

High level of attention to detail and accuracy.

Drive to automate repetitive tasks (i.e. low tolerance for repetitive activities and desire to automate).

Flexible and able to learn and adapt to new environments.

Diplomatic and assertive and able to manage conflict and difficult discussions.

Ability to maintain the confidentiality of sensitive information.

Very hard working and takes ownership and responsibility.

High level of integrity, ethical, honest, and trustworthy.

Team player, process orientated, positive attitude.

Humble and willing to learn.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.




When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence.

Degree, Employment Equity, Permanent

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