REF # 21351

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Cape Town

Lead UX Designer

Enquire / Apply


YOUR exceptional eye for design, Typography and detail and strong creative design leadership is sought by a fast-paced global Digital Business Consultancy to be their next Lead UX Designer. Through the improvement of usability, accessibility, and pleasure derived through interaction with business products which includes websites, landing pages, email, eBooks, web apps and other digital web assets, your core role will be to enhance user satisfaction, define interaction models, user task flows, frameworks and UI specifications while leading the Design team to ensure the delivery of successful projects. You must possess UX Design related tertiary qualification, 8 years’ experience in a similar role including B2B and be proficient in XD, Adobe Creative Suite, Figma, Google Analytics, AdWords, Paid Social, Slack, Jira, Databox, G-Suite, Accelo etc. If you thrive in a work environment that requires creative problem-solving with interesting people across the world, then APPLY NOW!



UX Design –

Design products (websites, landing pages, email, eBooks, web applications and other digital web assets) that delight users with their effectiveness.

Design products that delight users aesthetically.

Define interaction models, user task flows, frameworks and UI specifications.

Clearly communicate user scenarios, end-to-end experiences, interaction models, and screen designs to team members working on a product.

Develop and design wireframes and specifications with the strategic and development teams.

Design fit-for-purpose solutions that achieve the original strategic intent.


Research and Development –

Consider the Human-Computer Interaction (HCI) element of all design.

Consider existing applications and evaluate their UX effectiveness.

Understand user testing of applications, software and websites.

Use of online tools, such as screen readers, to aid your research and understanding.


Keep up with industry standards and trends –

Stay abreast of clients’ industry activity and make design recommendations based on insights gained.

Regularly audit and improve products and designs to ensure we’re up to date and the right fit in this incredibly fast-paced industry.

Keep abreast of developments in the digital design industry and share insights with other team members.


Strategy and Process –

Lead the Design team in delivering successful projects.

Continuously review the Design team’s output.

Assist in developing and maintaining design strategies and frameworks.

Follow processes and ensure rigour across processes.

Run collaborative sessions with clients to align strategic outputs to deliver on our UX and UI solutions.

Build strong client relationships.

Run onboarding sessions.

Annual appraisals.



Tertiary qualification in UX Design.

At least 8 years of UX Design experience in a professional capacity.

Digital Agency experience.

A history of delivering high volumes of consistently great quality user experiences.

A strong understanding of digital strategy.

A passion and strong understanding of the industry and the business’ mission.

Have a basic understanding of Agile Marketing and ability to grasp and adjust to changing processes. A solid understanding of Inbound Marketing.

An excellent eye for design, Typography and detail.

Excellent attention to detail with great accuracy and thoroughness.

Excellent organisational skills and the ability to work independently and manage projects with many moving parts.

Excellent internal workflow management.

Skilled at handling fast-paced, short lead-time client requests.

Excellent communicator with superb interpersonal skills coupled with the ability to work independently, as well as part of a team.

The ability to take constructive feedback on projects from the team.

Understanding of common Software Project Management practices.

Adept at client presentations

Technically minded and able to grasp our technology stack i.e., XD, Adobe Creative Suite, Figma, Google Analytics, AdWords, Paid Social, Slack, Jira, Databox, G-Suite, Accelo etc.

Experience working with B2B tech clients, and an understanding of Inbound Marketing would be highly advantageous.



Good command of English, both written and verbal.

Hard-working and eager to learn.


Strong initiative.

Curiosity and continuous learning.

Team player.

Ability to handle stress and pressure.

Excellent time management.

Excellent interpersonal skills with people at all levels — internally and externally.

Willingness to contribute towards creating a fun, healthy, and productive workplace.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.




When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence.


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