REF # 1911507

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Cape Town Northern Suburbs

Business Analyst

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A proactive & strong technical Business Analyst is sought by an innovative financial services platform to join its BA team. Your core role will entail planning and managing the effective delivery of software or macro-projects, conducting user workshops and performing Quality Assurance – particularly User Acceptance Testing. You must possess a BComm Degree or National Diploma in IT and an FTI BA Diploma, at least 5 years BA or Systems Analysis experience or 3 years BA with 2+ being in an IT role, understand the SDLC, Software Testing and experience in both Agile & Waterfall methodologies.



Plan, manage and prioritise delivery of software or macro-projects.

Liaise with internal and external business stakeholders and software developers.

Conduct user workshops.

Define and document business requirement specifications.

Perform Quality Assurance (especially User Acceptance Testing).

Help design, document and maintain system processes.

Own and develop relationships with external partners and service providers, working with them to optimise and enhance our integration.

Investigate and report on common sources of technical issues or questions and make recommendations.

Clearly communicate progress and project expectations to team members and stakeholders.

Enhance business benefits.

Help to research, develop and implement most suited SDLC methodologies.

Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the company.



Qualifications –

BComm Degree / National Diploma in Information Technology.

Diploma in Business Analysis from FTI.


Experience/Skills –

Minimum 5 years fulltime experience in Business- or Systems Analysis, OR 3 years BA Experience with 2+ years in an IT role.

Clear understanding of SDLC (software development life cycle).

Software Testing experience.

Preferably experienced in both Agile and Waterfall methodologies


Advantageous –

Experience in a Retail Financial Services environment.



Excellent communication, leadership, problem solving skills required.

Structured and organised with a pro-active approach.

Ability to resolve conflict and perform under pressure.

Must work well in a team environment, eliciting cooperation from all levels, but also be able to work alone using own initiative.

Have an open mind about the role of a BA – do a little bit of everything.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.



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