Technical Specialist II (Cloud Admin) (CPT Hybrid)

IT – Support
Cape Town – Western Cape

ENSURE the administration of cloud-based Integration & Middleware platforms, based on digital solutions in line with Business and IT strategies as the next Technical Specialist II sought by a reputable Retail Group. You will also assist Developers, support personnel and operators with cloud administrative tasks that will enable seamless, secure and cost-effective functioning of a cloud-based integration platform. The ideal candidate will require a 3-year IT Diploma with specific cloud-based administration skills and be proficient with Linux, Windows, UNIX, Python, JavaScript, Bash, AWS, Azure Active Directory, Hyper-V, VMware, KVM, Docker, Kubernetes, OpenShift, etc.
Administration of cloud-based systems aligned to team processes & requirements –
  • Ensure the upkeep and health of the system and services are functioning correctly.
  • Implement preventative maintenance steps.
  • Maintain system back-ups and ensure recovery mechanisms are in place.
  • Develop and code scripts to automate certain administration tasks to speed up activities and enable re-use.
Maintain and support existing systems –
  • Interpret user requirements and translate into administration solutions.
  • Investigate and solve systems issues.
  • Ensure systems documentation is kept up to date.
Ensure effective operations –
  • Implement approved changes as per change control and security process.
  • Plan, organise and control own work effort, including regular progress feedback to own and other relevant areas.
Qualifications –
  • 3-Year IT Diploma.
Experience/Skills –
  • Specific cloud-based administration skills.
  • Operating System admin skills using Linux, Windows and UNIX.
  • Scripting skills using Python, JavaScript, Bash or other shell scripting languages.
  • AWS Cloud Administration skills.
  • Security & Access Control – AWS IAM, Azure Active Directory, SSO, SAML, OAuth2, Credentials Management, Certificates.
  • Virtualization Concepts – Hyper-V, VMware, KVM, etc.
  • Containers – Docker, Kubernetes, OpenShift, AWS EKS, etc.
  • Cost Management – Effective cost management for cloud-workloads.
  • Infrastructure as CodeDevOps – Codify and manage underlying IT infrastructure using technologies such as AWS CloudFormation, Git-based code repositories, Terraform, Ansible, Chef, Jenkins, etc.
  • Relevant business process context knowledge.
  • Must be willing to learn and adapt to new technologies and tools.
  • Great technical skills and scripting skills.
Preferable –
  • API Management concepts & technologies.
  • Observability technologies such as ELK stack, AWS CloudWatch or equivalent.
  • Modern Data Lake concepts & technologies.
  • Event-streams platforms – Kafka, Confluent, etc.
  • Middleware & Integration technologies: IBM Integration BusMessage Broker, IBM MQ, IBM DataPower.
  • Git-based code repository: Bitbucket.
  • Ability to research technology-related concepts, trends and best practices, and apply findings.
  • Looks beyond symptoms to uncover root causes of problems to be solved.
  • Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
  • Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required.
  • Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed.
  • Prepares written reports and briefs and communicates ideas clearly.
  • Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit. 
  • Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.