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Technical Project Manager (Durban)

Product/Project management
Durban – KwaZulu Natal

ENVIRONMENT:
MANAGE a variety of healthcare, information systems, technology and development projects within the public healthcare ecosystem in South Africa as the next Technical Project Manager sought by a fast-paced eHealth company for its Durban division. You will take accountability for delivery management which will include guiding activities, implementing agreed approaches, policies and plans; coordinating program deliverables (including risk assessments and resource requirements); communicating work planned and done to key stakeholders. You will require proven experience with hardware and software communications systems and fault finding is essential & have a strong technical grasp of the HeathTech domain in order to make your own evaluation of task sizing, risks, dependencies, and critical path.
 
DUTIES:
Accountable for the tracking of the Technical Integrated Workplan. The Senior Technical Project Manager is responsible for:
  • Managing the Technical Division’s integrated workplan.
  • Timeline tracking.
  • Workplan progress tracking.
  • Resource capacity planning.
  • Risk Mitigation.
  • Internal and external stakeholder expectation management.
  • Reporting to Technical Governance on key performance indicators.
  • Internal and external reporting of critical path analysis.
 
Delivery Planning –
  • Identify and understand risks in the project and know the obstacles that are in the path and put in place risk mitigation strategies for these risks.
  • Critical gatekeeper between client delivery expectations and internal delivery systems.
  • Ensure development tasks are well thought through.
  • Offer insight into tasks and priorities across all projects.
  • Identify and highlight potential project risks.
  • Perform resource planning based on the division’s integrated workplan.
  • Assign delivery tasks to Technical teams ensuring there is capacity in collaboration with the Software Development Team Manager, Architects, Lead Analysts and Technical Team Leads.
  • Identify and initiate capacity building.
  • Hold kick-off sessions involving key delivery stakeholders with goal to get on same page.
 
Delivery Tracking –
  • Perform reporting, planning, progress reporting, risk management, communication to team, clients and stakeholders.
  • Manage internal and external stakeholders’ expectations via feedback loops (demo’s, releases to UAT, sending screenshots etc.).
  • Measure usage of resource budget (time spent) against delivery progress.
  • Identify where progress and expectations are slipping.
  • Identify key risks where there is no satisfactory mitigation strategy.
  • Identify where focus must be aligned more to critical path.
  • Identify blockers / resource (time) wasters.
  • Ensure blocker / risk mitigation strategies are executed.
  • Measure alignment and process effectiveness.
  • Ensure conformance to process across teams.
  • Critically evaluate identify gaps.
  • Foster collaboration between teams and roles across the division.
  • Gather key performance indicators for reporting to Technical Governance.
  • Ensure teams have resources / info / decisions they need to work efficiently.
 
Communication and Creating Alignment –
  • An effective mediator between all parties (client, team and management), avoiding miscommunication.
  • Provide relevant and timely information to colleagues, subordinates and customers.
  • Communicate difficult issues transparently, honestly and in a constructive manner.
  • Communicate initiatives, reasoning and plans effectively.
 
Strategic Thinking and Understanding –
  • Prioritise workload and initiatives to obtain maximum returns on effort and investment, i.e., effective prioritization of work to return the best short and long-term gains.
  • Ability to proactively identify potential areas of improvement, plan initiatives, implement these initiatives and measure success.
 
Client Relationships –
  • Build strong, rich relationships with clients and other stakeholders.
 
REQUIREMENTS:
  • Proven experience with hardware and software communications systems and fault finding is essential to this position.
  • Have a strong technical grasp of the health information technology domain in order to make your own evaluation of task sizing, risks, dependencies, and critical path.
  • Expresses ideas clearly – both verbally and in writing.
 
ATTRIBUTES:
  • Strong analytical and problem-solving abilities.
  • Attention to detail.
  • Shows initiative.
  • Can work independently, as well as be a team player.
  • Self-motivated and has a sense of pride in their work, is passionate about technology and self-learning and who takes responsibility for their actions.
  • Strong logical thinking and reasoning skills, a strong sense of integrity, and the drive to be open, honest and ethical in everything they do is critical to our work.
  • The ability to learn and apply new development tools quickly and efficiently. 
  • Can accept constructive criticism, remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances.