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Systems Analyst II

IT – Analyst, Data Management
Cape Town – Western Cape

ENVIRONMENT:
A dynamic Retail Group seeks a solutions-driven Systems Analyst whose core role will entail understanding and translating business requirements into quality system solutions. You will also be expected to ensure optimal system performance and stability through support and continuous improvement. The ideal candidate will require a suitable 3-year IT Degree or Diploma with 3-5 year’s relevant work experience in a similar role including working knowledge of various system integration formats and proficiency with XML, SQL and Relational Database knowledge. You must also have Supply Chain knowledge/understanding.
 
DUTIES:
Analyse current systems solutions and business requirements –
  • Interpret and provide input to translate complex business requirements into business requirement definitions and specifications.
  • Analyse and evaluate required system enhancements.
  • Analyse existing systems and interfaces for modification / improvement purposes.
 
Design new or enhanced systems to accommodate business needs –
  • Participate in the process design or re-design and translate business / user requirements / processes into less complex system design.
  • Design less complex system enhancements.
  • Change systems specifications based on testing problems / changing requirements.
  • Design interfaces and solutions with other systems.
  • Adhere to the change request process.
  • Complete peer review of team change requests submissions.
  • Provide input to deployment plans based on designs.
 
Test proposed solutions –
  • Develop system test plans for System, Regression and Integration Testing.
  • Perform Systems Testing and Integration Testing, and feedback results.
  • Assist business and external stakeholders with functional and Integration Testing of solutions and changes for sign-off.
 
Participate in the implementation of new solutions to ensure successful integration into current environment –
  • Manage the creation and hand-over of the system administration procedures.
  • Participate in the post-implementation reviews for completed projects.
 
Support current solutions –
  • Attend to user queries, incidents and requests as per ways of working.
  • Ensure the stability of the existing systems environment in line with agreed SLAs.
  • Provide input to Development/Programming and Technical Support teams.
  • Provide functional guidance.
  • Complete peak checks and reporting during peak periods.
 
Collaborate with and support ITS and the Business –
  • Integrate with relevant business and IT teams.
  • Provide system input to design of user training material.
  • Provide operational support to the business areas.
  • Provide knowledge transfer and support to team members.
  • Collaborate with 3rd party services providers for operational, technical and functional support.
 
Create and maintain documentation –
  • Develop and maintain all relevant SDLC documentation.
  • Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems.
  • Update standby and support manuals.
 
REQUIREMENTS:
  • Minimum 3-year IT Degree/Diploma.
  • 3-5 Years relevant IT experience.
  • XML, SQL and Relational Database knowledge.
  • Working knowledge of various system integration formats.
  • SDLC and testing methodology knowledge.
  • Supply Chain knowledge/understanding.
  • Prepares clear, well-structured presentations using a variety of tools and techniques.
  • Prepares written reports and briefs and communicates ideas clearly.
  • Will be required to perform standby duties.
 
Advantageous –
  • Retail experience.
 
ATTRIBUTES:
  • Able to work independently on less complex projects and improvements.
  • Takes ownership, accountability and is self-motivated.
  • Attention to detail.
  • Is aware of and responsive to internal and external events and influences on the technical landscape.
  • Ability to research technology-related concepts, trends and best practices, and apply findings.
  • Appropriately derives and organises the essence of information to draw solid conclusions.
  • Looks beyond symptoms to uncover root causes of problems to be solved.
  • Synthesises data from different sources to identify trends.
  • Demonstrates a results-oriented mindset in planning and implementing activities/projects.
  • Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed.
  • Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
  • Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
  • Adjusts to work effectively within new work structures, processes, requirements, or cultures.
  • Actively seeks out positive spin-offs of change and investigates ways in which change can be used.
  • Anticipates change and continuously remains prepared for change. 
  • Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.