+ 27 (0) 21 741 0400 + 27 (0) 21 741 0400   CAREERS@DATAFIN.COM

Server Engineer (CPT) (EE)

IT – Support
Cape Town – Western Cape

ENVIRONMENT:
ENSURE the stability, integrity, and efficient operation of the in-house or customers information systems that support core organizational functions of the Cape Town division a dynamic Internet Service & Network Specialist. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software, hardware and associated operating systems. The successful incumbent will require Matric/Grade 12, a Degree/Diploma/Certificate, Microsoft Certification (MCITP), A+, ITIL Foundation & Microsoft Certification (MCSE). You also need 4-6 years of relevant work experience including experience with core software applications, including Active Directory, GPOs, Exchange, Skype , NetBackup, Veeam, VMware, Windows Server, DNS, DHCP, WINS and DFS.
 
DUTIES:
  • Deploy new applications and enhancements to existing Core applications, software, and operating systems for customers.
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
  • Integrate servers, including e-mail, print, and backup servers and their associated software into enterprise systems.
  • Ensure system connectivity of all servers, shared software, Core Technologies, and other applications.
  • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
  • Ensure compatibility and interoperability of in-house computing systems.
  • Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
  • Perform routine system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
  • Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
  • Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
  • Provide training as required.
  • Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Work with executive team members, decision makers, and stakeholders to define customers’ requirements and systems goals, and to identify and resolve customer systems issues.
  • Perform Capacity reporting on systems.
  • Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
  • Adhere to Customer / Business SLAs.
  • Manage customer satisfaction through effectively communicating and managing customer expectations.
  • Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
  • Conduct research on software and systems products to justify recommendations and to support purchasing efforts.
  • Monitor and test system performance; prepare and deliver system performance statistics and reports.
  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
  • Provide support services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions.
  • Implement new software solutions as required by the business.
  • Own Root Cause Analysis and Problem Management for corporate AD environments.
  • Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines.
  • Document, and enforce the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
  • Responsible for the support of the Microsoft Exchange Environment. Engineer will also provide a strong technical, analytical and communications skills for the management and administration of Exchange environments. Responsibilities include day-to-day system administration including the monitoring of systems, security, performance, and backup/restore and configuration changes. This position troubleshoots incidents, determines root causes, and finds/implements solutions for email related problems.
 
REQUIREMENTS:
Qualifications –
  • Matric or Grade 12.
  • Must have a Degree / Diploma / Certificate.
  • Microsoft Certification (MCITP).
  • A+.
  • ITIL Foundation.
  • Microsoft Certification (MCSE).
 
Experience/Skills –
  • 4-6 Years of relevant work experience.
  • Excellent Software troubleshooting experience Active Directory, Exchange, NetBackup, Veeam, VMware, Windows Server.
  • Extensive Hardware troubleshooting on HP, Dell , Cisco Server, blades, EVA and 3Par other storage.
  • Working knowledge of a Server operating systems.
  • Working with Microsoft Identity technologies including Active Directory, and Group Policies.
  • Expert knowledge of AD, ADFS, and PKI.
  • Expert knowledge of DNS, DHCP, WINS, DFS.
  • Knowledge of various Identity Management Solutions.
  • Understanding of monitoring best practices, within multi-forest AD environments. 
  • LAN/WAN/Firewall/VPN network technologies. 

+ 27 (0) 21 741 0400