Senior Support Engineer (Server) (DBN)

IT – Support
Durban – KwaZulu Natal

YOUR technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist to provide Enterprise Server Support to its KZN clients & troubleshooting hardware issues across platforms HPE, Dell Lenovo, IBM and other platforms. Software support services you will provide will include Microsoft Windows Server, VMware, Veeam, Microsoft Exchange and Hyper-V. You will require a Microsoft MCSE or equivalent, Microsoft 365 Certification with 5-10 years solid technical work experience including extensive experience supporting Microsoft Exchange, Office 365, design and support of Active Directory, Group Policy & DNS. You will also require experience with VMware, Hyper-V, Backup & Disaster Recovery and be proficient in documenting processes and monitoring performance metrics.
Qualifications –
  • Microsoft MCSE or equivalent.
  • Microsoft 365 Certification.
Experience/Skills –
  • 5 – 10 Years of solid technical experience.
  • Extensive experience supporting Microsoft Exchange & Office 365.
  • Proficiency in Datacenter Management.
  • Extensive experience in design and support of Active Directory, Group Policy, DNS, etc.
  • Advanced knowledge of Software and Hardware setup supporting multi-vendor platforms.
  • Virtualisation Design and Support VMware and Hyper-V.
  • Proficiency in Backup & Disaster Recovery.
  • Proficiency in documenting processes and monitoring performance metrics.
  • Ability to build effective, trusted Customer relationships to ensure their IT capabilities evolve to meet changing business needs, identify strategic demand for new capabilities and services.
  • Ability to drive and manage IT Projects, Upgrades and Migrations.
  • Own reliable transport and Driver’s License.
Advantageous –
  • Knowledge of Microsoft Azure and Intune.
  • Knowledge of Microsoft System Centre.
  • Exceptional ability to prioritize, diagnose problems and while under intense pressure. 
  • Self-starter with a proven track record and contactable references.