Senior Support Engineer NOC (CPT/JHB)
IT – Support
Cape Town – Western Cape ~ Johannesburg – Gauteng
A strong technical Senior Support Engineer NOC is sought by a dynamic Internet Service & Network Specialist to perform day to day internal networking maintenance as well as design of customer networks. You will also help maintain the national network, ensure proper configuration and deployment of ISP or customer networking equipment while taking charge of planning, spec’ing and building network solutions for clients. You will need Grade 12/Matric and possess Certifications in Cisco CCNP & Mikrotik MTCRE – preferably MTCINE. You must also have 5 years’ work experience as an ISP Network Engineer or in Network administration and maintenance with a solid understanding of switching, routing and their related technologies: BGP, OSPF Champion. TCP/IP, IP Addressing (v4 and v6), CIDR and DNS, Riverbed, Meraki or Fortinet SD-WAN and basic Linux.
- Take the lead in planning, spec’ing and building of network solutions for customers.
- Maintain the national network.
- Undertake data network fault investigations and implement resolutions in local and wide area environments.
- Ensure proper configuration and deployment of ISP or customer networking equipment while adhering to standards and practices.
- Liaise with Project Management team, Network Engineers and Service Desk Agents on a regular basis.
- Grade 12 / Matric.
- Cisco CCNP essential.
- Mikrotik MTCRE essential – MTCINE preferred.
- At least 5 years’ experience as an ISP Network Engineer or in Network administration and maintenance.
- Thorough understanding of switching, routing and their related technologies: BGP, OSPF Champion. TCP/IP, IP Addressing (v4 and v6), CIDR and DNS.
- Excellent understanding of Service Provider and Enterprise architecture.
- Experience implementing QoS, PBR, VPN, MPLS, SD-WAN.
- Riverbed, Meraki or Fortinet SD-WAN experience.
- Basic Linux.
- Must be well spoken, have a good command of the English language and must be able to deal with customers in a professional manner.
- Valid Driver’s Licence.