Sales Administrator

Cape Town – Western Cape

A provider of dynamic IT Solutions seeks an ambitious Sales Administrator to assist the Account Manager, in a reactive and proactive way, to achieve the sales targets set for this position and to also assist the MD/Technical Department if and when instructed to achieve the goals of the Sales Department. You will need Matric/Grade 12, 3+ years’ Sales Administration experience in an IT environment with a proven track record in administration and servicing of internal and external customers. You must have you own car and valid Driver’s License.
Client liaison and interaction –
  • Requests from active and potential clients.
  • Quotes from Account Manager, Technical Department, MD.
  • Queries from active and potential clients.
  • Service calls.
  • Project plan management.
  • Calls to clients who have cancelled their services.
  • Deliver stock when required.
  • Assist with marketing campaigns and ensure that they are sent out.
  • Meet clients with RN –
    • Top 20
Request quotes from Suppliers –
  • Telephonic interaction.
  • Requests and follow ups.
  • Project plan management.
  • Collect stock when required.
Increase knowledge base with regards to ISN products and services –
  • Upskilling – ADSL, Fibre, Panda anti-virus, Hardware, Software – standard versus professional.
  • Attend training as and when provided or offered.
Action additional tasks as instructed by the Account Manager/Financial Manager/Technical Department or MD as and when new projects arise –
  • Ad hoc projects.
  • Maintain project plans for big projects and ensure deadlines are met.
Complete and adhere to all ISN’s administrative policies and procedures –
  • Refer to Sales Operations manual.
  • Refer to Technical Operations manual.
  • Stand in for the Account Manager when required.
  • Matric / Grade 12 essential.
  • 3+ Years Sales Administration experience in an IT environment.
  • Proven track record in administration and servicing of internal and external customers.
  • Own car and valid Driver’s License essential.
  • Clear credit record.
Advantageous –
  • Tertiary education in a related field.
  • Trust.
  • Diligence.
  • Honesty.
  • Integrity.
  • Demonstrated ability to deliver the required results.
  • Self-motivated/proactive, independent worker who is a strong team player.
  • Strong time management skills.
  • Effective relationship building skills.
  • Effective communication skills. 
  • Detailed and accurate.