+ 27 (0) 21 741 0400 + 27 (0) 21 741 0400   CAREERS@DATAFIN.COM

Safari Consultant

Media/Marketing/Sales
Cape Town – Western Cape

ENVIRONMENT:
UTILISE your sales charm and first-hand knowledge of African destinations as you provide exceptional customer services to clients as the next Safari Consultant sought by a dynamic Travel Tech company in Durbanville. Working alongside an energetic and enthusiastic group of people, you’ll help create everlasting memories for clients offering luxury, tailor-made safaris as they experience travel in the amazing continent of Africa. The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. You’ll also require a tertiary qualification in Travel and Tourism with 5+ years’ work experience in the Tourism industry specifically selling African safaris & experience in a sales environment dealing with direct consumers. You must have solid knowledge of various software systems – Tourplan, CRM, Google workspace with strong knowledge of African destinations, logistics and properties.
 
DUTIES:
  • Manage the entire client interaction from enquiry to post-travel.
  • Share your first-hand knowledge of African destinations with potential clients.
  • Prepare exceptional quotations and itineraries matching clients’ expectations and budget.
  • Manage the entire booking process with a high level of attention to detail.
  • Invoice and collect client payments.
  • Ensure all travel documents are accurate and of the highest standard.
  • Provide top-level customer support at all stages – before, during and after travel.
  • Meet all monthly sales targets.
  • Go the extra mile to ensure exceptional customer service and a wow factor to all clients.
  • Manage all internal systems and procedures efficiently and effectively.
 
REQUIREMENTS:
Qualifications –
  • Tertiary qualification in Travel and Tourism.
 
Experience/Skills –
  • 5+ Years’ experience in the Tourism industry specifically selling African safaris.
  • 5+ Years’ experience in a sales environment dealing with direct consumers.
  • Knowledge of various software systems – Tourplan, CRM, Google workspace.
  • Strong knowledge of African destinations, logistics and properties.
  • Driven sales and customer service skills.
 
ATTRIBUTES:
  • Excellent written and verbal communication skills.
  • Superior interpersonal and organisation skills.
  • Ability to meet deadlines, accept challenges and work under pressure.
  • Capable of self-management and self-actualization.
  • Highly flexible with ability to work in a fast-paced and dynamic environment.
  • Diligent, high degree of perseverance and attention to detail. 
  • Strong problem-solving skills. 

+ 27 (0) 21 741 0400