Regional Restaurant Operations Manager – Cape Town
Cape Town – Western Cape – South Africa
ENVIRONMENT:
A company renowned for providing outstanding casual dining and hospitality experiences in and around Cape Town is seeking a proactive and detail-oriented Regional Operations Manager. The ideal candidate should have strong organizational skills and experience in both leading teams and collaborating within the hospitality or food industry. This role requires a vehicle, as travel between restaurant locations will be necessary. A Tertiary qualification will be advantageous.
DUTIES:
- Stay tuned in with emerging trends that will affect the business.
- Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action.
- Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants.
- Ensure standards and regulation compliance of the Ops team.
- Identify and communicate operational and financial risks and create corrective action plans.
- Monitor and improve restaurant profitability.
- Submit daily, weekly and monthly & other required reports on a timely basis.
- Provide leadership, coaching & strategic direction to restaurant management teams.
REQUIREMENTS:
- Proven experience at a Regional Management level.
- Must have multisite experience.
- Tertiary qualification is advantageous.
- Intermediate Microsoft Excel and Word skills.
- Strong market knowledge and experience in working across various functions, businesses and regions.
- Previous knowledge of Micros advantages.
ATTRIBUTES:
- Strong Leadership ability.
- Ability to delegate and manage effectively.
- High attention to detail and process driven.
- Analytical.
- Strong verbal and written communication skills.
- Discretion and integrity.
- Problem analysis and problem-solving skills.
- Stress tolerance.
- Decision-making.