Regional Restaurant Operations Manager – Cape Town

Cape Town – Western Cape – South Africa

ENVIRONMENT:
A company renowned for providing outstanding casual dining and hospitality experiences in and around Cape Town is seeking a proactive and detail-oriented Regional Operations Manager. The ideal candidate should have strong organizational skills and experience in both leading teams and collaborating within the hospitality or food industry. This role requires a vehicle, as travel between restaurant locations will be necessary. A Tertiary qualification will be advantageous.
 
DUTIES:
  • Stay tuned in with emerging trends that will affect the business.
  • Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action.
  • Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants.
  • Ensure standards and regulation compliance of the Ops team.
  • Identify and communicate operational and financial risks and create corrective action plans.
  • Monitor and improve restaurant profitability.
  • Submit daily, weekly and monthly & other required reports on a timely basis.
  • Provide leadership, coaching & strategic direction to restaurant management teams.
 
REQUIREMENTS:
  • Proven experience at a Regional Management level.
  • Must have multisite experience.
  • Tertiary qualification is advantageous.
  • Intermediate Microsoft Excel and Word skills.
  • Strong market knowledge and experience in working across various functions, businesses and regions.
  • Previous knowledge of Micros advantages.
 
ATTRIBUTES:
  • Strong Leadership ability.
  • Ability to delegate and manage effectively.
  • High attention to detail and process driven.
  • Analytical.
  • Strong verbal and written communication skills.
  • Discretion and integrity.
  • Problem analysis and problem-solving skills.
  • Stress tolerance. 
  • Decision-making. 

+ 27 (0) 21 741 0400