Program Manager

IT – Manager
Johannesburg – Gauteng

Our client functions as a communication platform that connects different service providers to enable a coordinated response. Currently, they are in search of a Program Manager who will take the helm in implementing IT solutions, managing project risks, and ensuring project success while aligning with their strategic objectives. This position plays a crucial part in client interactions, process enhancement, and the delivery of top-notch IT solutions in the security industry.  Candidates for this role are ideally expected to possess a Bachelor’s or master’s degree in computer science, Engineering, Business Management, or a related field. Furthermore, they should boast a minimum of 8 years of project management experience, with at least 3 years dedicated to IT solution implementation.
IT Solution Implementation
  • Leading the implementation of IT solutions across various projects.
  • Coordinating with the Software Development Manager to align IT solutions with software capabilities.
Project Risk Management
  • Identifying, assessing, and mitigating risks associated with IT projects.
  • Developing risk management plans and strategies.
Customer Engagement
  • Serving as the primary point of contact for clients during project implementation.
  • Managing customer expectations and resolving any issues or concerns.
Project Management
  • Overseeing the planning, execution, and delivery of IT projects.
  • Ensuring projects are completed on time, within scope, and within budget.
Stakeholder Collaboration
  • Collaborating with internal teams, including software development, QA, and product management,
  • to define project requirements and deliverables.
  • Effectively communicating project status, issues, and deliverables to senior management and
  • clients.
Process Improvement
  • Identifying inefficiencies in project management processes and implementing improvements.
  • Promoting Agile methodologies and fostering a culture of continuous improvement.
 Quality Assurance
  • Working closely with the QA team to ensure the delivery of high-quality IT solutions.
  • Ensuring that all projects undergo proper testing and meet quality standards.
Strategic Planning
  • Aligning IT project activities with the company’s strategic objectives.
  • Identifying opportunities for technological innovation and business growth.
Budget Management
  • Managing the budget for IT projects.
  • Allocating resources effectively to meet project and organisational goals.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Business Management, or a related field.
  • Minimum of 8 years of experience in project management, with at least 3 years focused on IT solution implementation.
  • PMP, Prince2, or similar Project Management certification is a plus.
  • Strong background in IT and familiarity with various programming languages and frameworks.
  • Proven experience in project risk management and mitigation.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to think strategically and execute methodically.