Luxurious Adventure Experience Manager

Cape Town – Western Cape

A provider of unique & exclusive Adventure Tours seeks an all round hospitality guru who has  operational experience in all departments, particularly guest relations and housekeeping  and with  very strong focus on  in Food & Beverage Management with a strong understanding of Food Safety & Risk Management and hands on experience as a chef to fill the role of its next Luxurious Adventure Experience Manager. Your role will entail recruiting staff for the upcoming season , compiling menu & drinks training manuals, preparing budgets while providing oversight of all Housekeeping pre and post season. The successful incumbent must possess a  Food & Beverage Management qualification or similar discipline and have prior experience as a Chef with 10+ years’ work experience in the Hospitality industry with hands-on experience leading, executing and handling the challenges that face Food and Beverage operations.
  • Recruitment of relevant roles of the upcoming season: Chefs on-ice, Food and Beverage team in Cape Town.
  • Compilation of menu and drinks training manuals for Chefs and FOH; assist with Chef and FOH F&B training programme.
  • Pre-season briefings and post-season debriefs with Chefs and FOH.
  • Preparation of budgets  for all material purchases as well as for the entire season’s food, beverages and catering need.
  • Ongoing management of costs in line with set budgets.
  • Co-ordinate all aspects of food preparation and menu planning (menus, recipes, ingredients, managing dietary requirements, logistics of getting food to the ice).
  • Co-ordinate all aspects of beverages and cocktails for the season (menus, recipes, ingredients, logistics).
  • Work with the inflight caterer to agree menus and drinks and liaise before each flight to communicate pax numbers, dietaries and specific requirements.
  • Work with Cargo team to ensure all logistics, transportation and storage is taken care of for food and beverage; ensure all packing and manifesting is correctly handled and supported by the necessary documentation.
  • Purchase of items/equipment required to support delivery of food and beverage menus for the season.
  • Oversee all aspects of housekeeping to ensuring all linen / towel requirements are met; Liaise with Cargo and Logistics team on packing and dispatch of laundry, ensure that the necessary linen reaches the camps on time.
  • Manage inventory of all Housekeeping items pre and post season.
  • During the season, ongoing communication:
    • With Chefs regarding food supply levels, menu feedback and ingredient quality.
    • With FOH on beverage levels, linen requirements, breakages.
    • With the inflight caterer to ensure all meals/drinks/amenities supplied are correct and timely.
    • Oversee communications between inflight caterer and cabin crew to ensure F&B service during flights is top end.
  • A Food & Beverage  Qualification (or similar) and experience as a Chef.
  • Minimum of 10+ years’ experience within the Hospitality sector, with hands on experience leading and executing the operational areas mentioned above.
  • Experience dealing with the challenges that face Food and Beverage operations, procedures used in the purchasing process, and an understanding of Food Safety and Risk Management is a must.
  • Knowledge of packaging for export food safety would be preferred.
  • Proven track record delivering all of the above to the highest standard, meeting the expectations of well-travelled and very discerning guests – experience of similar role within Antarctica, Caribbean or African regions would be highly beneficial.
  • Experience of Airline Catering /  pre packed high end meala advantageous.
  • Excellent planning and strong Project Management skills.
  • Be physically fit enough to perform demanding logistical tasks on a regular basis.
  • Ability to contribute to the development of procedures and techniques.
  • Strong organisational skills, able to multi-task and handle multiple (and conflicting) priorities.
  • Exceptional communication skills (oral and written).
  • Excellent team player and experienced leader.
  • Demonstrate ability to work independently using initiative to identify requirements and set priorities.
  • Willingness and ability to undertake training to acquire skills and qualifications related to.
  • Agile, unflustered and able to problem solve.
  • Thrives under pressure, shows the tenacity to keep on going despite challenges.
  • Emulates values and ethos.