Junior Technician (Hybrid)
IT – Support
Cape Town – Western Cape
ENVIRONMENT:
A company based in the Western Cape is looking to hire a skilled Junior Technician on a 12-month fixed term contract, to join a highly motivated technical team. The ideal candidate will have relevant tertiary qualifications and /or applicable courses and a minimum of 2 years’ experience in a Microsoft Junior Technician or equivalent role.
DUTIES:
- Pair with other Technicians and understand the company’s operations environment.
- Continue to learn and hone skills as a Technical Engineer.
- Focus on depth of knowledge and expertise in technical operations.
- Understand Processes.
- Assist senior technicians in their relative job function.
- Installing and configuring Windows Server.
- Manage and Maintain Windows Server.
- Server virtualization (Hyper-V).
- Problem-solving / Technical Analysis.
- User administration in MS Active Directory.
- Good communication and telephonic skills.
- Troubleshoot and support.
- Network installation and management (Routers & Cabling).
- PC Installation and management.
- Remote and Telephonic Support.
- Onsite installation of hardware and software.
- Perform the necessary tasks to maintain all technical infrastructure with best practices.
- Ensure client requirements are met for technical requirements.
- Structured reporting as per company policy.
- 24/7 Standby availability for Telephonic/Remote support.
- Travel out of the Western Cape for installations/support.
- Stock Control of Equipment.
- Creating Manuals for Clients and for yourself to maintain.
- Make use of ticketing system where you will be assigned work, you will need to add notes of work done and time spent.
REQUIREMENTS:
- Relevant Tertiary Qualifications and /or applicable courses.
- Minimum of 2 years’ experience in a Microsoft Junior Technician or equivalent role.
ATTRIBUTES:
- Excellent work ethic, punctual, enthusiastic, and willing to learn.
- Fluent in spoken and written English.
- Good communication and telephonic skills.
- Patience for repetitive tasks.
- Ability to work without constant supervision and micromanagement.
- Team player with the ability to work in small teams.