Junior Business Analyst

IT – Analyst, Data Management
Cape Town – Western Cape

The Junior Business Analyst role is an exciting opportunity for individuals interested in contributing to the growth of a fast-paced, innovative telco/VoIP provider for small businesses in the UK. As a Junior Business Analyst, you will help shape the future of products and services by conducting research, analyzing data, and presenting insights to the team. You will collaborate with cross-functional teams to identify areas for improvement and drive strategic initiatives. To succeed, you should have a bachelor’s degree in business, Computer Science, or related field, possess strong analytical and problem-solving skills, and stay up to date with industry trends.
  • Collaborating with cross-functional teams to gather and document requirements for new features and enhancements.
  • Assisting in the creation of user stories, wireframes, and process flows.
  • Analysing data to identify trends and areas for improvement.
  • Conducting market research and competitive analysis to support product development.
  • Supporting product team in prioritizing, tracking, and communicating progress on projects.
  • Participating in sprint planning, review, and retrospective meetings.
  • Assisting in the creation of product documentation, training materials, and release notes.
  • Continuously learning about the latest trends and technologies to drive innovation.
  • Bachelor’s degree in Business, Computer Science, or related field
  • Basic understanding of Agile methodologies and product development processes
  • Familiarity with product analytics and research tools
  • Prior experience in a technical or business-related role
  • Passion for technology and eagerness to learn.
  • Strong analytical, problem-solving, and critical thinking skills
  • Excellent communication and presentation skills
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Attention to detail and strong organisational skills.