IT Tech Support

IT – Support
Cape Town – Western Cape

A strong technical and ambitious individual is sought to fill the role for an IT Tech Support for a dynamic Property Management company based in the CBD. Your tasks will include configuration and maintenance of Windows PCs & Macs across network, manage Network Shared drives, VoIP system management and system backup oversight. Applicants will need experience handling staff support tickets and compiling & delivering management oversight reports. Any experience with MS 365 configuration and user account management and RMM tools will prove beneficial.
  • Configuration and maintenance of Windows PCs & Macs across network.
  • Manage Network Shared drives.
  • Email system management (accounts, mailing lists, etc.).
  • Printer infrastructure management.
  • Central user account and authentication management.
  • Network infrastructure management (cable & Wi-Fi).
  • VoIP system management.
  • System backup oversight.
  • Interaction with external service providers for technical support.
  • Self-manage a varied task list.
  • Deal with staff support tickets.
  • Compile and deliver management oversight reports.
Advantageous –
  • MS 365 configuration and user account management. 
  • RMM tools.