IT Tech Support (Stellenbosch/Somerset West)

IT – Support
Somerset West – Western Cape ~ Stellenbosch – Western Cape

CONFIGURE and maintain Windows PCs & Macs across the network of a dynamic Property Management company seeking an ambitious & strong technical IT Tech Support to join its team. Your role will include managing Network Shared drives, VoIP system management and system backup oversight. Applicants will need experience handling staff support tickets and compiling & delivering management oversight reports. Any experience with MS 365 configuration and user account management and RMM tools will prove beneficial.
  • Configuration and maintenance of Windows PCs & Macs across network.
  • Manage Network Shared drives.
  • Email system management (accounts, mailing lists, etc.).
  • Printer infrastructure management.
  • Central user account and authentication management.
  • Network infrastructure management (cable & Wi-Fi).
  • VoIP system management.
  • System backup oversight.
  • Interaction with external service providers for technical support.
  • Self-manage a varied task list.
  • Deal with staff support tickets.
  • Compile and deliver management oversight reports.
Advantageous –
  • MS 365 configuration and user account management.
  • RMM tools.