IT Support Specialist / Network Engineer

IT – Support
Cape Town – Western Cape

A leading provider of connected Intelligent Transportation System solutions seeks a strong technical IT Support Specialist/Network Engineer to join its team. The position offers growth potential where later you will take the lead on projects. This person will be working and interfacing with a wide range of people within the organization across our South Africa, US and India offices. You will be working and interfacing with a wide range of people within the organisation across its SA, US and India offices. The ideal candidate must have good engineering common sense, be someone who takes initiative and is accountable for their function within the company. You must preferably have a Bachelor’s or higher in Engineering/Network Administration or similar field, 3+ years’ IT, Network Admin, Software Development or related industry, be proficient with Windows 2012 – 2022, able to troubleshoot in a Windows desktop environment, have knowledge of network protocols & architecture and preferably have hand-on Linux and experience with Python/Java/C/C++/JavaScript, AWS or Google Cloud or Azure.
  • Setup and manage user accounts for emails, Google and other.
  • Resolve IT support requests from employees.
  • Answer employee questions regarding computer systems.
  • Change configurations, settings and permissions to fix computer issues.
  • Install new software and hardware drivers and update existing ones as needed.
  • Onboarding new employees; create emails, install anti-viruses and provide Google permissions, etc.
  • Offboarding employees.
  • Asset Inventory.
  • A Bachelor’s Degree or higher in Engineering, Network Administration, Computer Science, IT, or a related field is preferred.
  • 3+ Years of experience in IT, Network Administration, Software Development or a related field.
  • Experience with Windows Server 2012, 2016, 2019 or 2022.
  • Ability to troubleshoot in a Windows desktop environment.
  • Knowledge of network protocols and architecture.
  • Hands-on experience in configuring in a Linux environment **Preferred.
  • Experience in Python or Java/C/C++/Javascript **Preferred.
  • Experience in AWS or Google Cloud Platform, and Microsoft Azure **Preferred.
  • Soft skills – this position will be customer facing at times. 
  • Clear initiative and drive looking for career growth.