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IT Delivery Manager: Cyber Security

IT – Software Development ~ IT – Infrastructure
Cape Town – Western Cape

DRIVE & support exceptional quality and high-paced delivery of Cyber Security programs, projects, and initiatives across the country as your technical expertise and strong commercial acumen as an IT Delivery Manager is sought by a reputable Retail Group for its Cyber Security division. You will support the IT GRC & Cyber team with delivery, project management and coordination of complex tasks with a range of stakeholders. The successful incumbent requires Grade 12/Matric, a suitable 3-year Degree/Diploma with up to 10 years’ experience in IT & Security with a minimum of 3 years in a Delivery or Project Manager role. You must also have a proven track record delivering on complex IT projects, be familiar with Agile methodologies & able to translate technical Cyber Security requirements into deliverables.
Responsible for security program and project management through the full lifecycle from requirements gathering to implementation –
  • In conjunction with the team, define and articulate programs, projects and initiatives in support of the Cyber and IT GRC strategy and roadmap.
  • Define and obtain requirements in support of cyber initiatives.
  • Create, prioritise, and manage Epics, Issues and Tasks that make up programs and projects.
  • Maintain program and project delivery dashboards.
  • Develop and maintain resource demand dashboards.
Cyber Security and GRC Business Process Engineering –
  • Identify, develop, and implement techniques to improve delivery at pace in a complex environment.
Responsible for driving the delivery of security programs and projects –
  • Primary point of contact between the team and IT stakeholders on new and recurring projects.
  • Represent the team at the relevant IT Portfolio and Procurement forums to manage resources and delivery.
  • Coordinate projects through IT Portfolio project management processes.
Communication and collaboration –
  • Establish relationships with key stakeholders for effective cross-team collaboration and implementation of security projects.
  • Maintain dashboards of progress for stakeholder reporting.
Qualifications –
  • Grade 12 / Matric.
  • Minimum 3-year relevant Degree/Diploma.
Experience/Skills –
  • Up to 10 years’ experience in IT and Security with a minimum of 3 years in a Delivery or Project Manager role.
  • Proven track record of delivering on complex IT projects.
  • Experience with agile methodologies.
  • Proven track record of business and stakeholder relationship management.
  • Ability to translate technical Cyber Security requirements into deliverables.
  • Solid documentation and reporting skills.
  • Ability to break down large complex programs into smaller agile delivery items.
  • Building and sustaining relationships is a critical success factor.
  • Knowledge of IT and cyber security landscape, including systemic understanding of key business linkages and dependencies.
  • Prepare written reports and brief and communicate ideas clearly.
Advantageous –
  • Security and Risk project experience.
  • Experience in Security Business Analysis.
  • Knowledge of PCI and security frameworks (ISF, NIST and ATT&CK).
  • Understands what is commercially achievable and makes sound business decisions.
  • Supports the development of business acumen of team through knowledge sharing and upskilling.
  • Maintains advanced knowledge of business operations and organisational metrics and trends.
  • Is aware of and responsive to internal and external events and influences on the technical landscape.
  • Ability to research technology-related concepts, trends and best practices, and apply findings.
  • Looks beyond symptoms to uncover root causes of problems to be solved.
  • Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
  • Proactively approaches others to obtain missing information.
  • Demonstrates a results-oriented mindset in planning and implementing activities/projects.
  • Clearly defines objectives and translates them into workable activities.
  • Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed.
  • Speaks fluently in team meetings when presenting information.
  • Accurately interprets the moods, feelings and reactions of others and adjusts own behaviour to build effective relationships within the organisation and with its business partners.
  • Applies diplomacy and tact, demonstrating respect for differing perspectives.
  • Understands the perspectives of others to establish mutually beneficial objectives.
  • Manages existing partnerships within established agreements or contracts; negotiates adjustments when mutually beneficial to do so.
  • Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
  • Adjusts to work effectively within new work structures, processes, requirements, or cultures.
  • Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.