IT Business Process Analyst (Hybrid)

IT – Analyst, Data Management
Cape Town – Western Cape

FACILITATE and define business requirements while ensuring translation into effective business solutions as the next solutions-driven IT Business Process Analyst sought to join the team of a reputable Retail Group. Your role will include developing a BA approach in project execution/investigation, planning & executing business requirements elicitation sessions/workshops while documenting test scenarios and reviewing test cases. You will require a suitable 3-year IT or business-related tertiary qualification, have 3-5 years’ Business/Process Analysis experience including proven experience in leading solution design workshops, Agile methodologies and frameworks including Scrum, Kanban, Process Modelling tools, Project Management methodologies (Waterfall, Agile etc.).
Develop a Business Analysis approach in project execution or investigation –
  • Understand project context to determine applicable approach.
Lead the definition and review of business processes –
  • Understand current business processes and define future business processes.
  • Document future business process/es.
Facilitate Business Requirements workshops or sessions to elicit and define system requirements –
  • Plan and execute business requirements elicitation sessions/workshops.
  • Develop Business Requirement Specifications.
Participate in solution design workshops –
  • Develop Functional Requirement Specifications.
  • Provide input to System Requirement Specification and other technical oriented documents.
Contribute to development of testing and training materials –
  • Document test scenarios and review test cases.
  • Assist testing capability in ensuring that new system meet requirements.
  • Coordinate and lead User Acceptance Testing (UAT).
Qualifications –
  • Relevant 3-year Information Technology or business-related qualification.
Experience/Skills –
  • 3 – 5 Years Business/Process Analysis experience, preferably across multiple disciplines/domains.
  • Working knowledge of relevant methodology and tools e.g., Process Modelling tools, Project Management methodologies (Waterfall, Agile etc.).
  • Proven experience in leading solution design workshops.
  • Expert knowledge in delivering typical Business Analysis Artefacts.
  • Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role within Agile frameworks.
  • Proven experience of Stakeholder Relationship Management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels.
  • Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives.
  • Synthesises data from different sources to identify trends.
Advantageous –
  • Faculty Training Institute Business Analysis qualification.
  • General understanding of Retail or Store Operational processes.
  • The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required.
  • Ability to research technology-related concepts, trends and best practices, and apply findings.
  • Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
  • Demonstrates a results-oriented mindset in planning and implementing activities/projects.
  • Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required.
  • Listens attentively and checks understanding of the message being received.
  • Prepares written reports and briefs and communicates ideas clearly.
  • Speaks fluently in team meetings when presenting information.
  • Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
  • Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
  • Adjusts to work effectively within new work structures, processes, requirements, or cultures. 
  • Anticipates change and continuously remains prepared for change.