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IT Business Process Analyst

IT – Analyst, Data Management
Cape Town – Western Cape

ENVIRONMENT:
FACILITATE and define business requirements while ensuring translation into effective business solutions as your expertise as an IT Business Process Analyst is sought by a reputable Retail Group. Your role will entail leading the definition and review of business processes, facilitating Business Requirements Workshops/Sessions and documenting test scenarios, review of test cases and leading UAT. You will require a suitable 3-year IT/Business-related tertiary qualification with 3-5 years’ Business/Process Analysis experience, working knowledge of Process Modelling tools, Project Management methodologies (Waterfall, Agile etc.), proven experience in leading solution design workshops & experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role.
 
DUTIES:
Develop a Business Analysis Approach in project execution or investigation –
  • Understand project context to determine applicable BPA approach.
 
Lead the definition and review of business processes –
  • Understand current business processes and define future business processes.
  • Document future business process/es.
 
Facilitate Business requirements workshops or sessions to elicit and define system requirements –
  • Plan and execute business requirements elicitation sessions/workshops.
  • Develop Business Requirement Specifications.
 
Participate in solution design workshops –
  • Develop Functional Requirement Specifications.
  • Provide input to System Requirement Specification and other Technical oriented documents.
 
Contribute to the development of testing and training materials –
  • Document test scenarios and review test cases.
  • Assist testing capability in ensuring that new system meet requirements.
  • Coordinate and lead User Acceptance Testing (UAT).
 
REQUIREMENTS:
Qualifications –
  • Relevant 3-year Information Technology or business-related qualification.
 
Experience/Skills –
  • 3 – 5 Years Business/Process Analysis experience, preferably across multiple disciplines/domains.
  • Working knowledge of relevant methodology and tools e.g., Process Modelling tools, Project Management methodologies (Waterfall, Agile etc.).
  • Proven experience in leading solution design workshops.
  • Expert knowledge in delivering typical Business Analysis Artefacts.
  • Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role.
  • Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels.
  • Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives.
  • Ability to research technology-related concepts, trends and best practices, and apply findings.
  • Synthesises data from different sources to identify trends.
 
Advantageous –
  • Faculty Training Institute Business Analysis qualification.
  • General understanding of Retail or Store Operational processes.
 
 
ATTRIBUTES:
  • The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required.
  • Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
  • Demonstrates a results-oriented mindset in planning and implementing activities/projects
  • Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
  • Listens attentively and checks understanding of the message being received.
  • Prepares written reports and briefs and communicates ideas clearly.
  • Speaks fluently in team meetings when presenting information.
  • Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
  • Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
  • Adjusts to work effectively within new work structures, processes, requirements, or cultures. 
  • Anticipates change and continuously remains prepared for change.