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ICT Infrastructure Team Lead

IT – Infrastructure
Stellenbosch – Western Cape

ENVIRONMENT:
THE technical expertise of an ICT Infrastructure Team Lead is sought by a fast-growing FinTech company with a footprint on the African continent. Your core role will be to plan, design, implement, and maintain the group’s ICT Infrastructure. Applicants will require a suitable Degree or Diploma with 3+ years work experience in an IT Support environment with strong analytical and problem-solving skills using logical pragmatic reasoning. You will also be someone with a passion for Africa and a willingness to work in the developing world context.
 
DUTIES:
  • IT hardware – includes procurement, setup, maintenance and replacement processes.
  • Networking and cabling – ensure consistent high standards throughout the group.
  • Connectivity – Data, voice, telephony.
  • Desktop security (including antivirus, Patch Management).
  • User security awareness and training.
  • Desktop support services.
  • Management of in-country IT teams (currently 6 people).
  • Key supplier relationships and management.
  • Google Workspace administration and adoption.
  • Cost Management.
  • Others: Firewalls, VPN, Queueing systems, CCTV.
 
REQUIREMENTS:
Qualifications –
  • A relevant Degree or Diploma.
 
Experience/Skills –
  • 3+ Years of relevant work experience in an IT Support environment.
  • Strong analytical and problem-solving skills using logical pragmatic reasoning.
  • Attention to detail.
  • A concern for order, quality and accuracy. A meticulous approach to work.
  • Fast and self-learning abilities.
  • Result orientation and eager to work hard and smart.
  • Good communication skills.
  • Willing to travel. 
  • Passion for Africa and willingness to work in the developing world context. 

+ 27 (0) 21 741 0400