Functional Consultant_CAR (JHB)

IT – Analyst, Data Management ~ Product/Project management
Johannesburg – Gauteng

A Retail and Consumer Finance Concern in Joburg seeks to appoint a Functional Consultant who will be responsible for making recommendations to optimise CAR processes, policies and procedures, configuring and testing SAP Point of Sale Data Management functions and module solutions, as well as troubleshooting and resolution of technical problems. You will also write functional and test specifications, as well as training and testing material while providing user support and assistance for 3rd Level incidents and resolving business as usual issues aligned to operations and service processes. The ideal candidate will require 3+ years SAP design and configuration experience including knowledge and experience of Retail SAP architecture, implementation and operations & Functional knowledge of SAP SD, POS and CAR modules including interfaces, data migration and integration. You will also need 2+ years Agile experience (e.g., sprint planning, stand-up) and an understanding of XML data structures for retail POS transaction data.
  • Make recommendations to optimise SAP Point of Sale Data Management processes, policies and procedures.
  • Adhere to all IT Governance Frameworks including policies, procedures, processes and standards.
  • Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents –
    • Solution design, analysis, configuration and development
    • Portfolio Support Management
    • Project & Change Management
  • Produce portfolio and status reporting in a timely manner and aligned to the agreed communications plan for all relevant stakeholders –
    • Effective data reporting
    • Effective communication
  • Update and maintain known error database, knowledge base, configuration database as well as testing and training material, and implement a continuous improvement plan to improve the portfolio solutions –
    • Quality Assurance
    • Training
    • Continuous Improvement
  • Effectively manage and develop self to deliver on agreed individual and team objectives.
  • 3+ Years SAP design and configuration experience.
  • 2+ Years Agile experience (e.g., sprint planning, stand-up).
  • Knowledge and experience of Retail SAP architecture, implementation and operations.
  • Functional knowledge of SAP SD, POS and CAR modules including interfaces, data migration and integration.
  • Understanding of SAP POS DM configuration in a SAP Retail environment.
  • Understanding of configuration of SAP CAR Business transaction types: Sales, Financials, Totals, Inventory and Reversals.
  • Understanding of XML data structures for retail point of sale transaction data.
  • Knowledge of –
    • SAP ABAP development concepts, guidelines and SAP architecture.
    • Application of relevant IT best practices.
    • IT Service Management principles and frameworks (ITIL 3).Project Management including methods and tools.
    • Retail industry models.
  • Working with business process/activity owners in understanding business requirement and solution design.
  • Documenting functional and technical specifications.
  • Experience in preparation of business cases, business process.
Advantageous –
  • 3-Year IT related Degree.
  • Certified in TOGAF, Agile Methodologies.
  • Certified in COBIT, ITIL 3, Prince II.
  • SAP Specialist Certification – CAR.
  • Driving change.
  • Stakeholder Management.
  • Excellent written and verbal communication skills.
  • Financial acumen.
  • Personal resilience.
  • Energy and drive.
  • Customer orientation.
  • Team player.
  • Excellence orientation.
  • Innovative.
  • Influencing others. 
  • Analytical.