+ 27 (0) 21 741 0400 + 27 (0) 21 741 0400   CAREERS@DATAFIN.COM

CRM Build Engineer (CPT)

Cape Town – Western Cape ~ Remote

ENVIRONMENT:
A top cloud CRM and Contact Centre solutions company in Southern Africa would like the expertise of a CRM Build Engineer who will create, develop, and keep up CRM solutions using the Odoo Framework. You’ll need a Tertiary Qualification and ideally a Programming Certificate in Python.
 
DUTIES:
  • Design, develop, implement, and maintain CRM solutions, leveraging the Odoo Framework and other relevant technologies.
  • Collaborate with cross-functional teams to gather requirements, analyse business needs, and translate them into technical specifications.
  • Build and customize CRM functionalities, ensuring alignment with business objectives and user requirements.
  • Develop and optimize database structures, queries, and procedures to support CRM operations.
  • Integrate CRM systems with external applications and APIs, such as contact centres and Asterix.
  • Ensure data integrity, security, and compliance with regulatory requirements.
  • Provide technical support, troubleshooting, and resolution of CRM-related issues.
  • Stay updated with emerging CRM technologies and industry best practices to drive continuous improvement.
 
REQUIREMENTS:
Required Skills and Experience:
  • 3-4 years of experience in Python programming.
  • Proficiency in the Odoo Framework with 3-4 years of hands-on experience.
  • Strong command of MS SQL and XML.
  • Extensive knowledge of web technologies and JavaScript.
  • Experience with Git and version control systems.
  • Experience with CRM systems and their implementation (3-4 years).
  • Understanding of Odoo Apps and their customization (3-4 years).
  • Exposure to contact center solutions.
  • Basic understanding of Asterix is desirable (1-2 years).
 
Education:
  • Required: Tertiary Qualification
  • Bonus: Programming Certification
 
ATTRIBUTES:
  • Demonstrated ability to work effectively in a dynamic, collaborative environment.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication skills, both verbal and written.

+ 27 (0) 21 741 0400