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Business Analyst (Payments)

IT – Analyst, Data Management
Cape Town – Western Cape

ENVIRONMENT:
DEFINE & document business needs, motivations and objectives through a process of dialogue, debate & modelling as your expertise as a Business Analyst is sought by a dynamic FinTech company. Partnering with the business in a Trusted Advisor capacity, you will be expected to identify and define business needs and solutions that will maximize the value delivered by the organisation to its stakeholders. You will require a BSc. Computer Science or equivalent Business Degree & preferably be CCBA Certified. You will need 4-6 Years’ real commercial Business Analyst experience within the B2B Transactional / Payments / SaaS industry with the ability to interpret business requirements into technical specification actions and have proficiency in the following: C#, VB.Net, JavaScript, HTML, CSS, jQuery, AJAX, MSSQL, Web Services, WCF, MS Office Suite, CRM, Asana, MS Teams & MS Team Foundation Server (TFS). All applicants MUST HAVE uncapped internet connection.
 
DUTIES:
Define requirements and solutions components –
  • Hold required meetings with Business Managers and DSMEs.
  • Facilitate requirements gathering meetings to define business needs.
  • Determine solution components and document findings.
  • Develop accurate, relevant and complete requirements documentation.
 
Business Analysis & Change Management –
  • Engage with multiple stakeholders on a management and director level.
  • Document requirements according to prescribed format.
  • Design business process models where required.
  • Actively take part in Spring planning and prioritization.
  • Communicate relevant changes and updates to all relevant stakeholders.
 
Business & IT Convergence –
  • Develop knowledge of all business units.
  • Understand and follow the SDLC and the impact it has on the business.
 
Stakeholder Relationships –
  • Develop and maintain strong relationships with business stakeholders, end users and technical peers.
  • Act in the best interest of the business and follow an objective approach.
 
Additional Duties –
  • Develop, deliver, maintain and implement high quality technical specifications in line with business requirements/quality standards.
  • Take technical ownership of required processes to deliver specifications requirements.
  • Continuously strive to make improvements relative to common patterns and practices.
  • Seek out and act upon feedback from both the Technical team and stakeholders.
  • Keep up to date with relevant trade standards or best practices.
  • Technical documentation maintenance where required.
  • Communicate effectively and escalate issues timeously.
  • Collaborate and work closely with all relevant stakeholders.
  • Always have the best interests of clients in mind.
  • Participate in regular Scrum or Cross-functional meetings to review:
    • Project status.
    • Business specifications.
    • Errors or operational issues.
    • Timelines.
    • Client feedback.
  • Research and recommend technologies, tools, methods and processes to increase effectiveness and delivery pace/quality.
  • Identify and mitigate operational risks within the capability area.
  • Constantly collaborate with relevant team members to consistently improve functionality and user-friendliness of applications.
 
REQUIREMENTS:
Qualifications –
  • BSc. Computer Science or equivalent Business Degree.
  • CCBA Certified – preferred.
 
Experience/Skills –
  • 4-6 Years’ real commercial Business Analyst experience within the B2B Transactional / Payments / SaaS industry.
  • Ability to interpret business requirements into technical specification actions.
  • Understanding of relevant Programming languages: C#, VB.Net, JavaScript, HTML, CSS, jQuery, AJAX, MSSQL, Web Services, WCF.
  • Skills in MS Office Suite, CRM, Asana, MS Teams, MS Team Foundation Server (TFS).
  • Customer-focused through all the stages of the SDLC.
  • Applicant MUST HAVE uncapped internet connection.
 
Advantageous –
  • Strong Payments industry knowledge.
 
ATTRIBUTES:
  • Exceptional logic ability and problem-solving skills.
  • Active and enthusiastic team player acting as an ambassador for product delivery.
  • Willing to adapt to significant changes in either technology or environment.
  • Ability to manage multiple projects and meet deadlines.
  • Good business sense, production value and attention to detail.
  • Well organised with strong time management skills and the ability to juggle multiple objectives according to prescribed procedures and processes.
  • Works well under pressure and meets deadlines.
  • Ability to work independently and in a Remote team environment.
  • Clear communication skills.
  • Honest, reliable and hardworking.  
  • Self-motivated.