Business Analyst (Payments/CIB experience) (JHB)

IT – Analyst, Data Management
Johannesburg – Gauteng

A highly meticulous & forward-thinking Business Analyst with CIB experience is sought by a reputable Financial Services Group to join its Market Africa team on the Treasury platform. You will need to understand the end-to-end trade lifecycle, including payments and settlement processes. Your role will entail supporting with run, change and strategic initiatives and you will have to understand and/or worked on at least 1 of the following product sets: Fixed Income, FX, Derivatives or Payments. You will also require a Bachelor’s Degree in Computer Science/Mathematics/Engineering or related discipline or equivalent work experience including Vendor Management, Integration Architecture and understanding the Capital Markets Products and Business environment.
  • Engage with stakeholders to understand business problems and needs and translate those into detailed business and/or functional requirements that include process, data, people and workflow specifications.
  • Analyse and understand the end-to-end flow of the platform architecture and consider all touchpoints and impacts when analysing new business requirements or changes to existing business requirements.
  • Identify and promote optimisation, re-use and standardisation opportunities within Markets Africa
  • Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve positive outcomes.
  • Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered.
  • Engage and collaborate with the vendor on suitable solutions for incidents, production issues or new requirements.
  • Assist with query and complaint management in a timeous manner.
  • Coordinate and participate in the test effort to ensure that the delivered solution meets agreed business requirements and functional/process specifications.
  • Assist the Project Manager (PM) to facilitate relevant workshops to define project scope and other documentation needed in the Project Concept and/or Project Charter.
  • Ensure all the business requirements, evaluations and recommendations of business solutions, assessments and feasibility analysis are documented.
  • Assist the PM or Platform Lead by advising, investigating, estimating and calculating costs, timelines, resources and plans approval of the project stage business cases.
  • Facilitate workshops in conjunction with the PM in order to obtain business user requirements in terms of the proposed end state of the project.
  • Project manage a sub-project or work stream, when required to do so by the PM or Platform Lead.
  • Assist the PM or Platform Lead to generate weekly/monthly or ad hoc status reports, using input from project teams for reporting to Project Sponsor.
  • Perform root cause analysis with stakeholders, conduct interviews or workshops to further evaluate and identify solutions to meet business requirements.
Self-Management –
    • Demonstrate pride in the organisation’s brand, services and products by consistently delivering on the brands promise.
    • Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed timeframes and according to quality standards.
    • Stay relevant and up to date with legislations and new development.
    • Maintain a positive attitude and respond openly to feedback.
    • Handle stress in ways that do not negatively impact others.
    • Take ownership of personal career development, leveraging formal and informal opportunities.
    • Act in an ethical, transparent and morally defensible manner.
    • Adapt communication styles to meet the needs of different audiences.
Teamwork –
  • Continually share, debate and communicate learning’s.
  • Explore possibilities for different solutions.
  • Flag and debate issues constructively.
  • Contribute to a friendly, co-operative climate in working with others to achieve collective goals.
  • Be sensitive to others’ feelings, needs, values, views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing (EQ).
  • A Bachelor’s Degree in Computer Science, Mathematics, Engineering or related discipline is required, or equivalent work experience.
  • Previous CIB experience is essential.
  • Familiarity with Vendor Management.
  • Knowledge of Integration Architecture.
  • Understanding of the Capital Markets Products and Business environment.
  • Superior organisational and time management skills.
  • Excellent written and verbal communication.
  • Analysis and attention to detail.
  • Conceptual/Big picture thinking.
  • Problem solving.
  • Customer Service Orientation.
  • Influencing & impact (incl. negotiation).
  • Knowledge sharing.
  • Process and technological competence.
  • Developing people.
  • Leadership commitment.
  • Drive for results. 
  • Learning agility.