Business Analyst (Card Products)

IT – Analyst, Data Management

AN innovative Financial Institution seeks a Business Analyst with strong commercial acumen & negotiation skills with at least 7 years’ proven experience within Retail banking at card/mobile payment product level. Your role will entail identifying card payment and related business needs/requirements, compiling and executing test cases and analysing implemented solutions and making recommendations for improvements to ensure the business delivers exceptional service, quality and value. You will require Grade 12/Matric, a suitable BA tertiary qualification, Project Management (Methodology specific), experience with Agile Product Development Lifecycle, Application Development, Standards & Governance, Business Analysis & Design and Testing Practices. Any prior experience with POS, ATMs, SST, Online Banking, USSD will prove beneficial.
  • Responsible for identifying card payment and related business needs/requirements, concerning a new idea/business opportunity and for large projects/systems.
  • Requirements management. Fully responsible for its accuracy and currency.
  • Compile and execute test cases to ensure delivery is according to business requirements.
  • Analyse implemented solutions and, recommend further improvements which will improve service, quality and value.
Qualifications –
  • Grade 12 National Certificate / Vocational.
  • A relevant tertiary qualification in Business Analysis.
Experience/Skills –
  • At least 7 years’ proven experience as Business Analyst (BA) within retail banking at card/mobile payment product level.
  • Knowledge of the following areas are required to perform the job –
    • Agile Product Development Lifecycle.
    • Business Analysis and Design.
    • Application Development.
    • Standards and Governance.
    • Testing Practices.
  • Computer Literacy (MS Word, MS Excel, MS Outlook).
  • Project Management (Methodology specific).
  • A valid Driver’s License and own vehicle is required.
Ideal to have –
  • A relevant Degree in Information Technology or Information Technology – Computer Science.
  • Card Payments: Branded/Scheme cards (MasterCard and Visa) – Credit, Debit, Stored Value cards. EMV contact as well as contactless offerings.
  • Experience of card payment as well as electronic channel management (in areas such as POS and ATM’s; SST etc.) and online banking through connected devices (Smart phone; tablet; Desktop) as well as mobile (USSD) capabilities will be advantageous.
  • Communication skills.
  • Interpersonal & Relationship Management.
  • Negotiation skills.
  • Influencing skills.
  • Facilitation.
  • Presentation skills.
  • Analytical.
  • Problem solving.
  • Attention to detail.
  • Planning, organising and coordination skills.