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BA Manager

IT – Analyst, Data Management
Cape Town – Western Cape

ENVIRONMENT:
YOUR strong leadership, negotiation skills & ability to work across multiple complex projects concurrently and deliver under pressure is sought to fill the critical role of a BA Manager by a dynamic Financial Services Group. You will be responsible for leading a team of BAs responsible for the analysis, process mapping, documentation and delivery of projects within various business functions. You will require a suitable Bachelor’s Degree or higher with a Business Analysis Certification and at least 5 years’ experience as a Senior BA with a proven track record of delivering large projects and a broad understanding of financial products i.e., retail store cards, credit cards, loans and insurance products. You must also have a practical understanding of the system development lifecycle and product life cycle, database and system design, Testing and QA Methodologies experience & knowledge of credit systems i.e.  Vision Plus, New business acquisition systems, credit decision systems – advantageous.
 
DUTIES:
  • Collaborate with stakeholders and project team to document and deliver projects effectively –
    • Understand strategic objectives, business cases and key success criteria for all initiatives.
    • Participate and provide input into high-level scoping of business requirements and solution design.
    • Drive quality assurance through alignment of business requirements to final delivery output.
    • Manage business requirements and monitor the delivery of all requirement specifications, ensuring quality through best practice.
    • Build strong relationships with key project sponsors and business owners.
    • Play a role as a bridge between the business and the IT delivery teams.
    • Manage capacity and resource allocation for supporting delivery.
    • Ensure compliance to governance processes.
    • Act as escalation point for all business analysis related queries or issues.
  • Line manage and mentor Business Analysts within your team.
  • Contribute to the improvement of the business analysis competency as well as governance processes.
  • Represent the SPO team in a management capacity.
  • Build knowledge and maintain a repository of products and business processes.
  • Own the demand management process, which includes –
    • Facilitating the weekly demand review meetings and the monthly demand management committee meetings.
    • Reviewing and allocating demands to the relevant portfolios for the delivery, with the support from IT stakeholders.
    • Driving the preliminary analysis for strategic demands.
    • Engaging with internal stakeholders, partners and vendors to compile business cases.
 
REQUIREMENTS:
Qualifications –
  • A relevant and applicable Bachelors’ Degree or higher.
  • Business Analysis Certification.
 
Experience/Skills –
  • A minimum of 5 years’ experience as a Senior Business Analyst with a proven track record of delivering large complex projects.
  • Experience in Financial Services and Retail industry.
  • Broad understanding of financial products i.e., retail store cards, credit cards, loans and insurance products.
  • Knowledge and thorough understanding of best practice business analysis methodologies.
  • A practical understanding of the system development lifecycle and product life cycle, database and system design.
  • Knowledge of credit systems i.e.  Vision Plus, New business acquisition systems, credit decision systems – advantageous.
  • Testing and QA Methodologies.
  • Team Management experience.
  • Presentation and facilitation skills – ability to present ideas and options to a group and drive decision making as well as understand information in the context of the meeting/workshop.
  • Advanced computer skills (Microsoft- Word, Excel, PowerPoint, Project, Office, Visio).
 
Advantageous –
  • Project Management Diploma or exposure.
  • Experience within an Agile environment.
 
ATTRIBUTES:
  • Strong leadership ability.
  • Excellent communication skills and good negotiation skills.
  • Ability to work across multiple complex projects concurrently and deliver under pressure.
  • Strong ability to manage internal and external stakeholders.
  • Able to manage expectations, risk and issues in a pro-active manner.
  • Adapts easily to changing circumstances.
  • Can assimilate new information (both technical and process) to understand the requirement.
  • Ability to consider the bigger picture as well as get involved in the detail as and when required.
  • Sound organizational skills with strong documentation and reporting abilities.
  • Systematic and integrated thinking.
  • Analytical and conceptual ability. 
  • Sound judgment and decision making.