Account Manager

Johannesburg – Gauteng ~ Remote

A fast-growing Telecoms Specialist to seeks a pragmatic, innovative, and creative Account Manager to join its team. Your role will include developing growth strategies and plans, growing client spending, and managing and retaining existing relationships with clients. The ideal candidate must be very comfortable with technology, have excellent communication skills, and excellent organisational and administrative skills.
  • Developing growth strategies and plans
  • Managing and retaining relationships with existing clients
  • Growing client spending
  • Having an in-depth knowledge of business products and value proposition
  • Writing business proposals
  • Negotiating with stakeholders
  • Identifying and mapping business strengths and customer needs
  • Researching business opportunities and viable income streams
  • Following industry trends locally and internationally
  • Drafting and reviewing contracts
  • Reporting on successes and areas needing improvements
The Account Manager will be measured by their –
  • Sales to Existing Customers
  • Sales to New Customers
  • Customer Retention
  • Visit Activity Levels
  • Customer Satisfaction Levels
  • Very comfortable with technology
  • Excellent communication skills (verbal and written)
  • Excellent organisational skills
  • Excellent administrative skills
  • Customer Satisfaction Levels
  • Flexible
  • Pragmatic
  • Someone who can motivate change internally and externally
  • Innovative and creative
  • Diligent
  • Highly self-sufficient
  • Creative problem solver
  • Good sense of technology trends
  • Leadership ability
  • Prepared to examine and consider new ideas
  • Detailed planner
  • Able to tackle challenging tasks
  • Has a direct, yet tactful approach
  • Dynamic and outgoing
  • Assertive and persuasive
  • Hands-on approach
  • Positive
  • Versatile
  • Makes decisions based on analysis, evaluation and logical thinking