REF # 1910203

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Salary: R150 000 per annum

Systems Developer Intern (Hermanus)

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Customer centric financial emigration specialist requires a Systems Developer Intern.

The Systems Developer Intern is a member of the Information & Communications Technology (ICT) team reporting

to the Head of Information & Communications Technology (ICT). This role is responsible to configure, design, code,

test, debug and correct sections of code with singular or limited functionality (program modules) in the CRM

environment as well as integration to external systems. This role is also responsible to provide support and

maintenance on existing legacy systems. In most instances this role will execute outcomes from a detailed and

planned story (Agile Methodology) under supervision. This role is also responsible to document program

requirements and to conduct activities in compliance with the programming standards framework and best practice

architectural principles.



Key Accountabilities

Configuration and development

  • Design, configure, customise, develop, test, document, and deploy high quality business solutions on the com platform according to specifications and standards.
  • Follow the design of all custom development as communicated during planning by architect. Implement and adhere to Architectural Standards.
  • Prepare test cases, test data, plan and conduct basic unit or module testing and full integration and regression
  • Adhere to test driven development principles, doing continuous integration.
  • Adhere to architectural standards and development best practices into tool utilised, source code management, configuration and coding standards.
  • Perform Salesforce Process automations using amongst others workflows, visual flows, VF pages, APEX code
  • Do configuration, customisation and development to integrate Salesforce with external systems using Web
  • services, API’s.
  • Create integration deliverables – architecture diagrams, integration user stories, technical specifications and
  • requirements documentation.
  • Configure and customise Community and Partner Portals in line with business requirements.
  • Configure dashboards and reports for operational reporting on Salesforce.
  • Integrate Business Intelligence (BI) tool on Salesforce and configure and develop business intelligence reporting as required.
  • Evaluate software products and recommend best fit into functionality and value for money.
  • Keep track of time spent on each task and update project team & business on status on delivery as per the agile
  • Be involved with all Group releases in in co-operation with Business Analyst/s in line with business


  • Comply with all company standard operating procedures (SOPs), policies, guidelines and procedures.
  • Comply with all regulatory rules including but not limited to FSB, FAIS and SARB (where relevant & applicable).

Key Performance Indicators (KPI’s)

Proficiency in this role may be measured using some or all the stated KPI’s; but, also not limited or restricted to

those indicated in below table.

KPI Reason Description
Quality of interaction and

communication with

internal stakeholders

To promote effective communication

and interactions with internal


360° review of communication and

interactions with internal


Salesforce qualifications In order to become a skilled resource for the purpose of continuity within the ICT team 2 x Certifications per year

Key Relationships

Internal and external relationships; level of interaction and purpose.



  • Information & Communications Technology (ICT) team members – interact and communicate to ensure
  • successful delivery of project/ program outcomes
  • Head of Information & Communications Technology (ICT) – to seek advice, direction and guidance on delivery
  • of successful project outcomes.


  • Group users – to ensure or user system requirements are met through effective support and technical proficiency.
  • Risk and Compliance – to consult and seek advice on financial / business risks, controls, mitigating actions and response.


  • Salesforce system integrators (
  • Technical resources from external companies


  • Desirable – proven expertise in both business and technical facets of the role
  • Relevant tertiary qualification in Computer Science, Information Systems or another related field.
  • Sound commercial judgement with well-developed conceptual, analytical and problem-solving skills.
  • Ability to manage and influence change and to provide practical guidance on implementation of new
  • requirements/initiatives.
  • Demonstrated ability to deliver well written, succinct but comprehensive reports within agreed timeframes.
  • Demonstrated inclusive, collaborative and engaging approach; including the ability to consult, facilitate,
  • negotiate and influence with a broad range of people at all levels in a medium sized corporate environment.
  • Proven organisational skills including the ability to prioritise work to ensure deadlines are consistently achieved.
  • Ability to build a rapport with stakeholders at all levels across the business.
  • Solid communications skills, both verbal and written (English & Afrikaans) with excellent grammar and spelling.
  • The ability to write clearly, courteously and professionally as well as heightened e-mail etiquette.
  • Strong interpersonal skills coupled within a resilient yet enthusiastic life disposition, including the ability to
  • remain calm in dynamic situations and project with sunny poise and aura.
  • Ability to apply well developed analysis and research skills to solve complex problems and/or deliver innovative
  • Proven organisational skills including the ability to prioritise work to ensure deadlines are consistently achieved.
  • Ability to work as a team member and contribute towards the success of team goals.
  • Ability to distil complex issues into succinct and easily understood language that convey key messages
  • successfully at all levels of the organisation.
  • Excellent collaboration skills



  • Culture fit Willingness to learn, customer orientation, positive attitude, strong work ethic.
  • Managing Relationships Works to build and maintain warm, friendly and constructive relationships with colleagues
  • and business partners; is responsive to the needs, feelings and opinions of others.
  • Ability to plan and organize Able to prioritize and plan multiple tasks and yet be flexible and adaptable in revising
  • plans and priorities on short notice in order to achieve objectives.
  • Sense of urgency Able to cope with pressure and show ability to deal with urgent matters.
  • Action Orientation Initiates action to achieve objectives within set deadlines and pro-actively takes
  • responsibility for achieving work objectives and shows willingness to go the extra mile.
  • Decision-making Able to come to a conclusion or decision, whether it be to further an investigation or for
  • purposes of recommendation / escalation to management.
  • Resilience Able to tolerate and persevere in a reactive environment. The tolerance to deal with
  • conflicting information. Displaying the perseverance, energy and drive to persist, despite
  • interruptions and unforeseen / unexpected changes until tasks have been successfully completed. Able to deal with ambiguity.
  • Systems knowledge Familiar and proficient with MS Office (Outlook, Word and Excel). Sound understanding
  • and proficiency with Group CRM system (Salesforce).
  • Product Knowledge Advance knowledge of the products and/or services to customers locally and internationally.
  • Adaptability Willingness to learn and adjust to a changing work environment.
  • Co-operation & teamwork Co-operative in planning and striving to see that the goals and objectives of the company
  • are being realized.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.




When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to and mention the reference numbers of the jobs.

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