REF # 1801124



Senior Business Analyst

Enquire / Apply


An innovative Financial Services company in Cape Town invites a Senior Business Analyst to play a key role aiding project management by negotiating with sponsors and liaising with the Development and QA teams. You must have a relevant tertiary qualification and at least 5 years work & Software Development Life Cycle experience, which includes testing methodologies. Credit systems experience will prove beneficial.



Analyse & Design New & Enhanced Business Processes:

Establish and clarify user requirements, and ensure that requirements are accurately specified for projects and change requests.

Prepare requirements documentation (BRS) and ensure that they are signed-off by the relevant stakeholders.

Ensure functional specifications are developed to support the business requirements (either developed by this person, or co-ordinate and signoff of these specifications if developed by a vendor).

Integration with development teams to ensure effective delivery of user requirements:

Review and approve system design specifications.

Ensure that the development team delivers the solutions according to specification.

Ensure effective testing:

Ensure test team understands the full business requirement before handing over to the test team.

Assist the test team when communicating with external partners and vendors.

Ensure correct resolution for the defects raised (from opening the defect to closing it).

Ensure that the critical business scenarios are tested to meet the specifications.

Once the project is completed, ensure that the centralised process flows are kept up-to-date and are continuously improved where necessary.

Ensure effective facilitation of business meetings, ensuring clear decisions are taken and decisions and actions are clearly.

Provide end-to-end project co-ordination for mini-projects (effective co-ordination of resources and activities to meet agreed timelines for the project) and accurate minutes are taken.

Provide effective leadership:

Build effective and confident relationships with stakeholders (business, ICT and vendors).

Continually seek opportunities to increase customer satisfaction and identify opportunities for business improvement.

Provide clear and timeous feedback, and effectively manage business expectations.



Relevant tertiary qualification in Business Analysis.

Minimum of 5 years Business Analysis & Design experience.

Software Development Life Cycle experience, including testing methodologies.



Relevant Business Analysis Certification.

Experience in the Financial Services Industry.

Product knowledge of retail store cards, credit cards, loans, etc.

Credit systems (Vision Plus, New business acquisition systems, etc.) experience.

An understanding of application development, database and system design.




Analytical with the ability to make good insightful decisions.

Excellent verbal, written and facilitation communication skills.

Team Player.

Motivated with good interpersonal skills.

Able to cultivate and sustain good working relationships.

Able to influence appropriately.

Attention to detail.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.



When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to and mention the reference numbers of the jobs.


Apply for this vacancy:

Attach CV (Max 10Mb)