REF # 1908213

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Cape Town

Digital Business Analyst

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An innovative Digital Business Analyst with strong business acumen is sought by a dynamic Financial Services Provider. Your core role will be the effective management of gathering and analysis of business requirements stakeholders for projects within the Digital Portfolio as well as support project delivery. The ideal candidate requires a relevant tertiary qualification, a relevant Business Analysis Certification, at least 5 years’ BA experience – of which 3 have been working on digital projects, Software Development Life Cycle experience, including testing methodologies, a practical understanding of: CX, UX, SEO; HTML, CSS, JavaScript, Google Analytics and SEM techniques & the Product Lifecycle.



Qualifications –

Relevant tertiary qualification.

Relevant certification in Business Analysis.


Experience/Skills –

Minimum of 5 years Business Analysis experience, 3 of those working on digital projects.

Software Development Life Cycle experience, including testing methodologies.

Experience within an Agile environment.

Experience in the Financial Services or Retail industry.

Experience with development of web and mobile technologies.

A thorough understanding of best practice analysis methodologies with a focus on Agile practices.

A practical understanding of –

CX, UX and SEO considerations in website / mobile and digital development;

HTML, CSS and JavaScript.

Google Analytics and SEM techniques.

Product Lifecycle.

Possess a broad knowledge of business and financial products.


Advantageous –

Product knowledge of retail store cards, credit cards, loans, etc.

Knowledge of Credit systems (Vision Plus, New business acquisition systems, etc.).

An understanding of application development, database and system design.



Excellent verbal and written communication skills.

Excellent facilitation and presentations skills.

Effective relationship management and collaboration skills.

Analytical with the ability to make good insightful decisions.

Ability to influence appropriately.

Ability to take the initiative, be assertive and think strategically.

Ability to deliver quality in a fast-paced environment.

Attention to detail.

Deadline driven.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.



When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to and mention the reference numbers of the jobs.


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