REF # 1903214

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Cape Town Northern Suburbs

Business Intelligence Manager

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The expertise of a highly skilled Business Intelligence Manager is sought by a service provider of quality certification and cold chain management. Your core role will include setting the strategy and vision and managing the day-to-day tactical operations of the BI team. You will require a B-Degree in Information Systems/Computer Science or equivalent, 8 years Development experience, 3+ Years Management – preferably within BI, Data Architecture/Analysis/ Modelling/Management & skilled in SSIS, SSRS, cloud, SQL Databases, ETL Tools and Enterprise Reporting tools/systems like Tableau, Power BI.



Develop and prepare strategies for Business Intelligence processes for organisation factoring in future BI trends and technologies.

Prepare architecture for data, prepare strategies and provide business object solutions as per requirements.

Administer projects, prepare updates and implement all phases for project to achieve all project objectives.

Manage and customise all ETL processes as per customer requirement and analyse all processes for same.

Analyse all complex data and identify requirements for business enhancement in project.

Strive for Digitalization – continuously evaluate state-of-the-art BI methods.

Support and governance of strategies and objectives according to metrics and KPIs or scorecards.

Perform assessment on all reporting requirements and develop long term strategy for various reporting solutions.

Ensure development and compliance to all enterprise data model according to data standards.

Deliver of high-quality BI content such as reports, dashboards and self-service data sets.

Manage business-as-usual, vision and service, strategic and innovation initiatives through a BI roadmap and scorecard.

Use BI as a vehicle to deliver against organisational goals and supporting the move towards a more data driven organisation.

Take responsibility for the on-time delivery of BI content to end users and customers through relevant delivery channels.

Support and implement a cycle of medium-term improvements to drive profitability and strategic objectives through BI.

Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.

Manage the rollout of the self-service BI across the organisation as part of the BI roadmap.

Innovation and Continual Service Improvements.

Timeous resolution of escalated issues and problems from the Service Desk.

Increase operational efficiency and suggest solutions to enhance cost effectiveness.

Develop a BI service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.

Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members to ensure application of BI tools by facilitate sessions to collaborate with stakeholders about options for the solution.

Provide high-level input to vendor management and assists in expertly resolving any disputes.

Ensure that the CIO and stakeholders are kept informed of progress and in particular told of major problems and/or issues in a timely manner.

Define and implement the Information Management strategy to enhance Business Intelligence and ensure execution of strategy and plans by team.

Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements.

Take responsibility for the on-time delivery of BI content to end users and customers through relevant delivery channels.

Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions.  Ensure compliance with audit requirements.

Define and implement suitable data management practices to ensure the quality and integrity of the information assets, including master data management.

Definition, development and maintenance of relevant policies, procedures, standards and frameworks to innovatively and effectively manage practices and processes.

Define and evaluate options for the solution to a given prioritised problem, specifically evaluating the implications and required changes to the architecture (process, people and systems) and facilitate sessions to collaborate with stakeholders about options for the solution.

Analyse and develop business intelligence based on data analysed, data collected, reviewed, and incorporate all internal and external benchmarking data for future solutions.

Facilitate the conversion of knowledge and ideas into new or improved products for the Business Intelligence environment.

Manage own development to increase own competencies.

Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

Advise EXCO on how BI (processes, practices and technologies) play a critical role in improving business management and optimisation.

Act as a brand ambassador and change agent.

Establish intuitive reporting methodologies, perform ad-hoc market analysis as required to support strategy and analyse performance.

Lead, manage, develop and mentor the BI team to deliver high quality and timely dashboards, reports, visualisations, and self-service reporting capabilities. Monitor and resolve conflicting demands.

Develop strategies for maintaining and improving effective data analysis and reporting.

Develop and perform forecasting solutions.

Perform cost modelling and scenario analysis.

Be responsible for defining and implementing the IT Analytics strategy supporting the company strategic imperatives.

Ensure that solutions are designed, tested and signed off by appropriate business areas and stakeholders.

Build and maintain strong relationships with data management stakeholders internally and externally.

Maintain effective data governance practices consistent with legislation and best practice and aligned to regulatory principles and standards.

Lead sessions on collecting business requirements and document in form of solution roadmaps, wire frames and technical specifications.

Deliver an effective data sourcing model – sourcing and integrity, supplier relationship management, acquisition consistent with stakeholders’ needs, supply and error management.

Assist in maintaining BI system policies by ensuring data integrity, efficient coding, data validation, product testing, clear documentation, and maintenance practices.

Assist the business in delivering ad-hoc solutions.



Qualifications –

Bachelor’s Degree in Information Systems, Computer Science or equivalent qualification.


Experience/Skills –

Minimum 8 years Development experience and an understanding of business.

3+ Years Management experience, preferably within Business Intelligence.

Experience in –

Data Architecture/Analysis/ Modelling/Management

Data Security, Compliance & Risk Management

Extensive experience in Information Technology, with solid experience in Business Intelligence (incl. delivery of enterprise scale BI solutions), Analytics and Data.

Experience with SSIS, SSRS, cloud, SQL Databases, ETL Tools and Enterprise Reporting tools/systems like Tableau, Power BI.

Agile software development.

Hands-on experience on all BI knowledge discovery stages.

Exposure in the field of Data Mining, Machine-Learning, Experience Management or Artificial Intelligence.

Depth of technical experience focusing on the Microsoft BI Stack but also a keen eye for detailed analysis to implement strategies that deliver effective results.

Experience working in an environment that is both project-based and process oriented.

Deep understanding of database technology.

Experience of working in an Agile environment using Project Management tools to manage team activity.

Able to analyse various data to extract deductions, predictions or conclusions.

Problem solving and troubleshooting skills to resolve problems within agreed SLAs.



Knowledge Required:

Strong Knowledge of Technical Management, Information Analysis and Computer Hardware/Software systems.

Data science, statistical analysis, data mining and predictive algorithms.

An understanding of Mobile Technology; EDI and Application development.

Project management principles.

IT Change control principles.

Corporate Governance and Administrative procedures and systems.



Can explain technical matters in non-technical ways to business partners, managers and clients.

Demonstrate a logical problem-solving approach and formulate alternative courses of action to minimise business / technical disruption.

Well-developed analytical and problem-solving skills.

Highly motivated, achievement orientated, goal driven with the ability to function well under demanding circumstances.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.



When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to and mention the reference numbers of the jobs.


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