REF # 1910111

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Cape Town Southern Suburbs

BA Team Lead

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If you possess strong leadership and enjoy the challenge of tackling multiple complex projects simultaneously, then an innovative Financial Services Provider wants your expertise & drive as their next BA Team Lead. Reporting to the Head of the Project Office, you will lead a team responsible for the analysis, process mapping, documentation and delivery of Projects across various business functions. You must possess a relevant Degree with a Business Analyst Certification, at least 5 years in a similar role, a practical understanding of the system development lifecycle and product life cycle, database and system design, experience in Testing and QA Methodologies & advanced computer skills (Microsoft- Word, Excel, PowerPoint, Project, Office, Visio).



Collaborate with Stakeholders and Project team to document and deliver Projects effectively –

Understand strategic objectives, business cases and key success criteria for all assigned Projects.

Provide input into high level scoping of business requirements and solution design.

Drive quality assurance through alignment of business requirements to final delivery output.

Manage business requirements and monitor the delivery of all requirement specifications, ensuring that quality is achieved through application of best practices.

Build strong relationships with key Project Sponsors and Business Owners.

Act as the bridge between the business and the IT delivery teams.

Manage capacity and resource allocation for supporting delivery.

Ensure compliance to governance processes for all assigned Projects.

Act as escalation point for all business analysis related queries.

Contribute to the continuous improvement of the business analysis competency within the Project Office as well as governance processes.

Represent the Project Office at Management forums and Project meetings.

Build knowledge and maintain a repository of all products, business processes and systems.

Manage, mentor and develop the team for optimal performance, engagement and succession.



Qualifications –

Relevant Bachelors’ Degree or higher with a Business Analysis Certification.


Experience/Skills –

A minimum of 5 years’ experience as a Senior Business Analyst with a proven track record of delivering large complex projects simultaneously.

Knowledge and thorough understanding of best practice Business Analysis methodologies.

A practical understanding of the system development lifecycle and product life cycle, database and system design.

Experience in Testing and QA Methodologies.

Advanced computer skills (Microsoft- Word, Excel, PowerPoint, Project, Office, Visio).

Broad knowledge of business and financial products –

Product knowledge of retail store cards, credit cards, loans and insurance products.

Knowledge of credit systems (e.g.: Vision Plus, New business acquisition systems, credit decision systems) – advantageous.

People Management.

Financial Services and/or Retail experience.

Project management diploma or exposure – advantageous.

Experience within an Agile environment – advantageous.



Business acumen and commercial awareness.

Excellent presentation and facilitation skills with the ability to drive decision making.

Disciplined prioritisation with excellent planning and organisational skills.

Strong Stakeholder management skills with the ability to manage expectations, risks and issues in a pro-active manner.

Analytical, conceptual and creative problem-solving skills.

Excellent communication and negotiation.

Able to adapt easily to changing circumstances.

Ability to assimilate new information (both technical and process) to understand the requirement.

Sound organisational skills with strong documentation and reporting abilities.

Excellent attention to detail with the ability to consider the bigger picture.

Systematic and integrated thinking.

Sound judgment and decision making.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.



When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to and mention the reference numbers of the jobs.

Degree, Permanent

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