REF # 1706207


Application Support Analyst (EE)

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A fast-paced, innovative investment firm seeks an Application Support Analyst with at least 3 years’ experience to join their IT Operations team. The ideal candidate must possess a Degree or Diploma in IT, Commerce, Sciences or Engineering with MS SQL & Active Directory skills. Linux exposure will be beneficial. Please note this is an Employment Equity position.



Application support to business and IT users for in-house and vendor systems.

Troubleshoot and analyse events and system logs to identify problems and co-ordinate the resolution of issues or performance bottlenecks in the Institutional Asset Management applications.

Active monitoring and support of system integration, batch scripts and overnight batch processes.

Access and change management ensuring compliance with audit requirements.

Automation of IT processes.

Environment maintenance and support of development teams within the full system development life cycle.

Support projects teams with the technical setup and configuration of new system implementations.

Fix bugs where appropriate (applications include the following technologies C#, JavaScript, MSSQL, Crystal, SSRS).

Database maintenance and monitoring.

Software deployment using automated software tools and the release management process.

Regular updating of documentation.

Ensure business continuity and disaster recovery requirements are setup and regularly tested.



Degree or Tech course in IT, Commerce, Sciences or Engineering Faculty.

At least 3 years relevant experience in an Application Support Environment.


MS SQL – Querying databases and database server administration.

Intermediate MS Windows, Active Directory and Office applications.


Exposure to the Asset Management business.

Linux (Ubuntu) exposure.



Be prepared to work after hours when necessary.

Show initiative for own growth and development.

Great communication and overall people skills.

Enthusiastic and A fast learner.

Passion for IT and technology in general.

Able to work effectively as part of a team.

Excellent time management skills.

Exceptional attention to detail.

Able to multi-task and function well under pressure in a fast-moving environment.


Able to accept responsibility for all tasks done.


While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.



When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to and mention the reference numbers of the jobs.





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